;
  • Report:  #333719

Complaint Review: Westgate Resorts - Orlando Florida

Reported By:
- Ponce de Leon, Florida,
Submitted:
Updated:

Westgate Resorts
7450 Sandlake Commons Blvd. Orlando, 32819 Florida, U.S.A.
Phone:
800-925-9999
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
In July of 2005 I took a trip offered as a promotion for Westgate Resorts with my boyfriend and his children. We went to Westgate Historic Williamsburg. I knew I had to take their "tour" as a pre-requisit for the cheap rate and though, while on the trip I had received some very upsetting news, I went ahead and took their tour. The salesman was personable and very good at sales (of course sticking to the truth would have been nice, but then he wouldn't have made the sale) I was told that I was getting a "floating week" which meant that I could go anytime I'd like and would be able to go vurtually anywhere they had resorts and did not have to stick to just the one resort. I purchased even years and though I told him specifically I wanted the first week in July because that is when my boyfriend gets his vacation, he came back with week 47 but then told me that would put me in the best floating week in order to get the first week in July and be able to change anytime I wanted if the vacation days were changed.....made sense at the time. Since I bought this thing, it has been nothing but a "money pit" I didn't get to use it in 2006, because I could not get the reservations, even though I tried for 10 months......I ended up "banking" that week and yet I still had to fight tooth and nail to get the week in 2007! I basically had to "pitch a fit" in order to get it. Then our time was cut short, and I was assured that the remaining days could be "banked" and used at a later time. As soon as I got back from our trip I began trying to make reservations for the 2008 vacation........no luck, even though I tried every month until now (May, 2008). I had also joined Interval International at their suggestion, to make things even more flexible, plus sense I travel a lot I was told I could take advantage of their really low rates just about anywhere in the world. Well I even tried to use their wonderful cruise services.....what a joke.....I went on a cruise the last of April and their price was almost $200 more than the price I got from Vacations To Go and it was a day shorter! I am through with this nonsense!

I called them yesterday (not the first time I have voiced my displeasure) and told them I want out....they can have it back.... I will sign it over to them for absolutely nothing....they don't owe me & I won't owe them and I was told no they could not do that, that if I didn't pay them they would foreclose and ruin my credit. I told them I am not asking for anything in return......just drop it. No they can't do that.....because it is a "deeded property" I told them I would sign a deed. No dice. They would rather go through the expense of foreclosing than settle this like civilized people. Then of course, even though the payment does me no good while I am paying faithfully on time every month, the foreclosure will ruin my credit for the next 7 to 10 years......after I worked so hard to rid myselef of my ex-husband's bad debts and keep my credit in good standing. It really bums me out to maybe have to just quit paying it, but it also bums me out to be paying out that much money for nothing. So I am now in the process of finding out how bad it will hurt my credit if I just quit paying it or if I have any legal recourse. Either way I have to get rid of it, because it is just plain stupid to spend that much money on something that does not do what it was supposed to do. So far I have spent almost $8000 on this useless thing and still have 7 years to go.

Has anyone else who has had this problem had any success in getting out of this mess??? If so, Please! Tell me how to do it.

Annomalie

Ponce de Leon, Florida

U.S.A.


3 Updates & Rebuttals

Mark

Pride,
Louisiana,
U.S.A.
Same thing happened to me

#2Consumer Comment

Thu, August 07, 2008

I have the same problem. We were coersed in to buying a timeshare at Westgate Lakes by a smooth-talking salesman. I am now being threatened with defaulting my mortgage and turning over to a collection agency. I paid my payments every month for the first 2 years. Ater 2 years passed my financial situation changed drastically and I am unable to afford the payments. Now I have no way out. Sure, they told me they would help me downgrade to a 1-bedroom unit and all I have to do is come up with $1,000 for a down payment (mainly because I only had $800 equity after 2 years) and it will reduce my monthly payment by $150/mo. Some deal huh? I have talked to them numerous times abvout my financial situation and they will not let me out. If anyone can provide some suggestions it would be greatly appreciated. Thanks, Mark


Friendly Help

Anderson,
South Carolina,
U.S.A.
Maybe you could check with a real estate lawyer

#3Consumer Comment

Mon, July 07, 2008

It may cost you $200 but you should gain a better perspective. Check the yellow pages and ask your bank's mortgage department for the names of some lawyers. I do not know that you have a "deeded property" per se since you do not have title to a specifiec piece of real estate. Banks take a very dim view of people who walk away from a mortgaged house or who have a mortgage forclosed, but I doubt this applies to you. I think you have a glorified rental agreement. Next time, remember: Act in haste, repent in liesure. And skip the "free trips". Nothing is free because noboby can stay in business if they give away free trips.


I3r4d

Knoxville,
Tennessee,
U.S.A.
I may have some help for you!

#4Consumer Suggestion

Mon, July 07, 2008

First off - "misleading and pressuring sales" isn't a crime. Correct me if i'm wrong, but werent you the one doing the buying? I believe you should have thought about what you were signing befure you just jumped right in. Also, that "deeded piece of property" thing that apperantly doesn't mean much to you, is kind of the biggest aspect in your whole issue. Thats like buying a house and 3 years into the loan, you just tell the mortgage company to buy it back. Not happening. Its deeded through the county and state. Its a deed almost exactly like the one on a home, so it will effect your credit just as much as it would letting a home forclose. My suggestion would be to READ WHAT YOU SIGN BEFORE YOU GET ALL INK CRAZY.

Reports & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
//