- Report: #1183954
Complaint Review: Westlake Financial Services - Los Angeles California
Reported By:
John & Kathryn Ashe -
Sacramento, California,
Submitted:
Updated:
-
Author Not Confirmed
Why?
Westlake Financial Services
PO Box 54807 Los Angeles, 90054-0807 California, USA
Phone:
888-739-9192
Web:
Westlakefinancial.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Westlake Financial Services Repossession r car Los Angeles California
Sent in our car payment and they came and repossessed are car anyway.
I called them about the situation and they hung up on me on the phone. Would not discuss it.
All I want is my car back. It has been recalled and I have the information for the recall. I want my car back. They repossessed it and I never missed a payment.
1 Updates & Rebuttals
Westlake Financial Services
Los Angeles,California,
"We apologize for the negative experience"
#2UPDATE Employee
Tue, October 21, 2014
Thank you for sharing your feedback with Westlake Financial Services. We take all of our customers’ concerns seriously. We apologize for the negative experience you had with our company. We do not support this type of customer service, and we are working very hard to make sure that everyone is helped effectively and within a timely manner. If you have any questions about your account, please contact our customer service team at 888-739-9192.
