- Report: #1378269
Complaint Review: Westlake Financial services - Los Angeles California
Reported By:
Charles -
Hope Mills, North Carolina, USA
Submitted:
Updated:
-
Author Confirmed
Why?
Westlake Financial services
Po Box 54807 Los Angeles, 90054 California, USA
Phone:
888 739 9192
Web:
www.westlakefinancial.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Westlake Financial services I have an account with Westlake, but they accessed my son's bank account and withdrew money Los Angeles California
I have had an account with Westlake Financial since August of 2015. Never been late, always paid on time, never had any trouble. Yesterday, my son came to me, and asked me how Westlake Financial took $135 out of his bank account. He has no ties with Westlake Financial, has never had an account with Westlake Financial. But somehow, they found a way to access his bank account and take $135 out of it. My son has a different bank then I do. So someone had to do some research, to get into his bank account.
1 Updates & Rebuttals
WFS Customer Experience
Los Angeles,California,
USA
Westlake Financial Customer Experience
#2UPDATE Employee
Thu, June 22, 2017
Hi Charles Thank you for bringing this situation to our attention. First and foremost, we would like to apologize for the negative customer experience you encountered. Given the opportunity, we would like to learn more details about your concern and be able to try to make things right. Please contact us at your earliest convenience at [email protected] .
