- Report: #1463681
Complaint Review: Westlake financial - California,
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Westlake financial
California,, United States
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Westlake financial Harassment California,
In October 2016 we got a 2007 Ford pick up from a used car lot in Amarillo. we signed all the paperwork and the dealer said it was late in day to come back next for our copies. we didn't realize at the time we got scammed, the dealer put down Westlake as our loan company at 23.9 percent interest. we made all our payments on time then in July of this year the truck started running horrible. we called Westlake said the dealer wouldn't work with us and to please come get truck as we wanted out of contract. now it's been sitting in a field next to friends home for 4 months with melted computer and we've called them numerous times to pick it up. we have tow companies called wanting to repo it still sitting in a field.
I called Westlake today and told them one more time come get it. the guy I talked to said we're busy we will get it I said tags expire this month and our city will tow it and impound it he said you have to pay to get it out of impound and turn it over to our repo person. I said no come get it he then said give me 4800 and we will erase the debt of your credit and you keep truck. I said no he said ok we try to come get by the end of month but if not you must retag it. I said no I'm not paying a dime for a crappy no running truck. so now it's a wait game. I have a feeling their going to drag this on and then sue us cause our city impounded it when they've had 120 days to pick it up
1 Updates & Rebuttals
Robert
Irvine,United States
You seem confused
#2Consumer Comment
Sat, October 06, 2018
You seem confused about a few things.
First you are required to make the scheduled payments regardless of if the car is driveable or not. Now, of course they "can" work with you, and if they do great. But if they don't it is not a RipOff.
The second thing is the only way to get "out" of the contract is to pay off the loan. You can't just decide one day that you want out and they must pick up the car/truck and that is it. If you turn the car in or they come and get it, it is still considered a Repo. As such you are still responsible for the balance of the loan after they sell it at auction(for about 1/3 of it's value). If you fail to pay off the loan they can(and often will) take you to court. In court the judge will really care about 2 things. One..did you take out the loan and did you fail to make the payments. So you will most likely lose. Once they have a judgement depending on your State they can do anything from garnish your wages to attach your bank accounts.
Until they Repo the truck you are 100% percent responsible for it. So if you fail to retag it and the city does tow it, you will be 100% responsible for any fees incurred. There is also a good chance that your state will put a hold on any future registrations until you pay off that fine.
Now, they did apparently offer you a settlment. You seriously need to look at that and see if that may be the best way out. If it is less than the value of the truck, or less than the loan balance it may be a good deal and save you a signficant amount of grief in the comming months.
Good Luck
