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  • Report:  #1469920

Complaint Review: Westshore Mortgage & Investments Co. Inc. TRUSTED Business | Westshore Mortgage & Investments Co Verified Safe™ …businesses consumers can trust. Westshore Mortgage & Investments Co. Inc. Tampa Florida based financial services company providing highest level of financial service expertise for clients in US and abroad. Westshore Mortgage & Investments Co. Inc.'s team is dedicated to solving problems and providing solutions for those who have been unable to secure viable property financing. - Tampa Florida

Reported By:
ED Magedson - Founder, Ripoff Report - Tempe, Arizona, United States
Submitted:
Updated:

Westshore Mortgage & Investments Co. Inc. TRUSTED Business | Westshore Mortgage & Investments Co Verified Safe™ …businesses consumers can trust. Westshore Mortgage & Investments Co. Inc. Tampa Florida based financial services company providing highest level of financial service expertise for clients in US and abroad. Westshore Mortgage & Investments Co. Inc.'s team is dedicated to solving problems and providing solutions for those who have been unable to secure viable property financing.
8270 Woodland Center Blvd. Tampa, 33614 Florida, United States
Phone:
813-749-6953
Web:
www.westshoremortgage.com
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Ripoff Report REVIEW /Commitment to Customer Satisfaction

Westshore Mortgage & Investments Co joins Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a long name for a program that does a lot for both consumers and business alike.

Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a program that benefits the consumer, which helps to increase consumer satisfaction and confidence when doing business with a member business Verified By Ripoff Report.

When a company or individual joins the Ripoff Report Corporate Advocacy Program, they must make a commitment to us - in writing - to 'doing whatever it takes to make things right with their customers.' What does that mean? It means that Ripoff Report expects that members of our Corporate Advocacy Program will review and respond to ALL customer complaints promptly. It means that every complaint will be taken seriously, and every customer will be treated fairly and with respect. It means if a customer did not receive what they expected, the company will work with that customer to fix the issue. It means that if a customer requests a refund and if there is any reasonable basis for that request, we expect the customer will be given a prompt refund (some refund requests may not be reasonable, so this does not mean a refund is guaranteed in every case). "Making things right" can mean lots of different things to different people, but our point is this - by working closely with the company or individual to resolve any disputes, Ripoff Report can track the footprints of customer service to ensure that our Corporate Advocacy Program members are doing everything they can to treat customers fairly and to increase their customer satisfaction.

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ALL COMPANIES GET COMPLAINTS, BUT HOW THE COMPANY HANDLES THOSE COMPLAINTS, SEPARATES GOOD BUSINESSES FROM THE REST

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Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..

By ED Magedson - Founder, Ripoff Report

Westshore Mortgage & Investments Co and Ray Wateska Tampa Florida approached Ripoff Report with the intent of wanting to resolve any customer issues and reports posted on Ripoff Report.

As a Part of the Corporate Advocacy Program the member business allows Ripoff Report to send an email to all of those who filed a complaint in the past, letting the customer know, the member business wanted to make things right with them, whatever it takes to do so. Ripoff Report always monitors these emails to insure the member business does what they agreed to. The people at Westshore Mortgage & Investments Co did just that.

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WESTSHORE MORTGAGE & INVESTMENT CO. CONTINUES TO CLARIFY WHO THEY ARE AND WHAT THEY CAN DO FOR CLIENTS

" Westshore Mortgage & Investments Co., Inc. is a Tampa, Florida based financial services company that provides the highest level of financial service related expertise and skills for clients in the US and abroad. Our team is dedicated to solving problems and providing solutions for those who have been unable to secure financing for their projects for any number of reasons. As an alternative to bank financing Westshore Mortgage & Investments Co., Inc. has a large number of private and private institutional funding sources such as hedge funds, pension funds, family offices and wealthy private investors who can quickly provide capital for commercial properties and investment property purchases, refinancing, fix and flip transactions, buy-and-hold investment properties, small to large income generating property transactions and large-scale acquisition and development projects around the world. Since 1993, Westshore Mortgage & Investments Co., Inc. has been "closing loans that others promised."

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WHY WESTSHORE MORTGAGE & INVESTMENT CO. IS BETTER THAN THEIR COMPETITORS

Westshore Mortgage & Investments Co., Inc., unlike their competitors didn't just jump into investment property financing arena with the recent upswing in the economy. Rather, their founder has been involved in various aspects of nontraditional financing for more than 25 years. We strive to provide the best level of service and value and were not afraid to work the tough transactions that no one wants to do and most likely, can't do because their lack of experience and understanding of the complex parts that are required to formulate a successful financing package. Very simply if we can't do it then it can't be done.

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WESTSHORE MORTGAGE & INVESTMENT CO. – STATEMENTS FROM THE PRESIDENT – RAY WATESKA

" My name is Ray Wateska and I am the president of Westshore Mortgage & Investments Co., Inc. and I would like to thank you for taking the time to review Westshore Mortgage & Investments Co., Inc. Westshore Mortgage & Investments Co., Inc. provide financial services to both experienced and novice investors. Our clients range from first time investors and large-scale landlords to individual spec home builders and large multinational corporations. Regardless, everyone receives personalized one-on-one consultations, and everyone is treated with the same level of courtesy and respect that they deserve. We strive to deliver the best financial service related products tailored to the individual to meet their specific needs. Moreover, when you call back tomorrow the person who was assisting you the day before will be here to take your call. Our employee retention is the highest in the industry. And this personalized and professional service is what sets us apart."

At Westshore Mortgage & Investments Co., Inc. we pride ourselves in using the highest quality PRODUCTS.

Our representatives have no less than 10 years' experience in the financial services industry. They have real world and hands-on experience that separates them from the competition. Our representatives love what they do, and they love helping others achieve their goals.

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ANY BUSINESS THAT CAN ADMIT THEY MADE MISTAKES AND CORRECTS THOSE MISTAKES IS A BUSINESS YOU CAN TRUST AND WORTH DOING BUSINESS WITH

As stated above, Westshore Mortgage & Investments Co., Inc. is committed to 100% customer satisfaction and has made every possible effort to ensure that all customers have a positive experience while at their business.

After speaking with the management at Westshore Mortgage & Investments Co., Inc. and emailing anyone who filed a complaint in the past, Ripoff Report is proud to give Westshore Mortgage & Investments Co., Inc. a positive Rating. Westshore Mortgage & Investments Co., Inc. made efforts to ensure that all customers were satisfied and owner, CEO, or Managing Member assured Ripoff Report that the business has an improved business model that features customer satisfaction as the top priority.

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STATED IMPROVEMENTS FROM WESTSHORE MORTGAGE & INVESTMENT CO.

Their new policy is to always contact all customers to gather valuable feedback so that they can continue to adapt and deliver the best customer service possible. Westshore Mortgage & Investments Co., Inc. is willing to go beyond the call of good customer service and do what it takes to make things right with their customers.

Westshore Mortgage & Investments Co., Inc. is dedicated to customer satisfaction and providing results. We will find a solution for you that painlessly solves your problem. We are completely transparent about identifying issues and potential problems in advance, so that we can work together to create a beneficial result for the client and an enjoyable customer experience. Westshore Mortgage & Investments Co., Inc. receives a positive rating for their commitment to Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.

*Any consumer not receiving satisfaction from a member of Ripoff Report's Corporate Advocacy Business Remediation and Customer Satisfaction Program should email us at [email protected].

This kind of dedication to customer service means that Westshore Mortgage & Investments Co., Inc. will do whatever it takes to make sure their customers are properly taken care of.

In the future, if anyone has any complaints or concerns with Westshore Mortgage & Investments Co., Inc., you are invited to contact them directly via email: [email protected] (again, please be sure to cc: [email protected] so we can keep track of the company's response and to insure customer satisfaction). You can call Westshore Mortgage & Investments Co., Inc. directly at 813-749-6953.

As always, Ripoff Report cannot guarantee that every customer or employee will always be 100% satisfied in every case, but we promise that if you have any concerns with Westshore Mortgage & Investments Co., Inc. or any of our Corporate Advocacy Program members, we will do everything we can to see that the issue is addressed quickly and that you are treated fairly and with respect. Any issues you think you cannot resolve with any member of Ripoff Report's Corporate Advocacy Program, please contact us at [email protected].

Remember, just because a company or individual is reported on Ripoff Report does not mean you should not do business with them. Use Ripoff Report information as a tool to your advantage. Be knowledgeable about any company or person you hire. Also, don't be afraid to ask questions and get additional information until you feel comfortable in allowing them to work for you.

Be sure to contact us with your questions and comments about any business that is part of the Corporate Advocacy Business Remediation and Customer Satisfaction Program. Your questions, comments and suggestions are always welcome and will be considered even if we don't agree with them. Please realize Ripoff Report is chartering in new territory, working to make a change for both consumers and businesses alike.

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How does a business get Ripoff Report Verified™

The member business allows Ripoff report to email everyone from the past. Those who respond to Ripoff report with a valid complaint must be take care of. They have made a commitment that if anyone contacts Ripoff Report in the future, they will make things right within 14 days. The member business must err on the side of their customers. Otherwise the member business is off the program.

Ripoff Report has determined that Westshore Mortgage & Investments Co meets Ripoff Report Verified™ standards which include a commitment to make a good faith effort to resolve any consumer complaints. Members of the Corporate Advocacy Business Remediation and Customer Satisfaction program do pay a fee for our on-site review, 24-hour monitoring and for support with customers to resolve any disagreements.

Ripoff Report sends a 3rd party service to do an onsite inspection of the new member business. The on-site inspection / review does not mean that the products or services offered by the business have been evaluated or endorsed by Ripoff Report and has not made a determination as to the business' product quality or competency in performing services. We can verify, that Ripoff Report went to the business, verified their business or “work from home business”, there for, if a customer in the future does not get treated correctly, Ripoff Report can get the problem resolved. If not, and the customers is right, the member business will be taken off the Corporate Advocacy Program. Remember, Ripoff Report emailed every customer from the past that filed a complaint to make sure the member business made things right with customers from the past. Again, to err on the side of their customer, those from the past and those in the future.

Consumers can feel safe confident and secure when doing business with Westshore Mortgage & Investments Co.

Westshore Mortgage & Investments Co., Inc. has maintained an A+ rating with the Better Business Bureau since 1996. See the report here: https://www.bbb.org/us/fl/tampa/profile/mortgage-broker/westshore-mortgage-investments-co-inc-0653-6049560

Here's why:

Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, and about Westshore Mortgage & Investments Co’s Commitment to Excellence and Consumer Satisfaction.

Consumers should feel safe, confident and secure when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program, yes, a long name for a program that does a lot for both consumers and businesses alike.



Written by,

..Ripoff Report Corporate Advocacy Business Remediation and Customer Satisfaction Program team..
 
..by consumers, for consumers

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Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..
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