- Report: #945079
Complaint Review: WestStar Mortgage Inc - Woodbridge, VA 22192 Internet
Reported By:
RJ -
Saginaw, Minnesota, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
WestStar Mortgage Inc
3350 Commission Court, Woodbridge, VA 22192, 22192 Internet, United States of America
Phone:
18002746600
Web:
www.myloancare.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
WestStar Mortgage, Inc Loan Care Changed the amount of my loan payment without reason, Internet
I have the amount I am supposed to pay for my mortgage which is 1509.56. Weststar's Loan Care changed it to $1567.18 for no apparent reason. I called them and they do not get back to me. I called Jared Christopher twice at WestStar Mortgage who did the work and nothing is getting changed. They stated I missed a payment and my payments since have been short by the difference. I sent them a copy of the check but they don't seem to care. Now they are sending me delinquent notices. I am afraid of what their stupidity will do to my credit rating.
2 Updates & Rebuttals
DRS
Yadkinville,North Carolina,
Loan Care
#2Consumer Comment
Sun, January 04, 2015
I had the same thing happened to me, Loan care is the servicing agent for Ag First Mortgage. You never hear from a human everything is in writing. It takes them weeks to reply to you and the issues for me never gets resolved. There are many complaints about this company. I have even contacted the NC consumer complaints with no investigation. All of this is from my loan was sold over 5 times in one year. Bank of America, and others that are being investigated. These companies got away with Banking murder.
RJohnson
Saginaw,Minnesota,
United States of America
Update to Weststar Mortgage complaint
#3Author of original report
Tue, November 27, 2012
Since I filed my complaint with Ripoff Report and after several months, WestStar Mortgage admitted they had screwed up and finally fixed my paperwork. This was do to the help of Jared Christopher who had to call that department several times on my behalf.
