- Report: #736099
Complaint Review: wet-x llc - longwood Florida
Reported By:
Tony -
longwood, Florida, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
wet-x llc
1225 bennett dr, suite 103 longwood, 32570 Florida, United States of America
Phone:
321-422-4915
Web:
wet-xllc.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
wet-x llc wetxllc ANOTHER AIR DUCT SCAM *MOLD ALERT* longwood, Florida
Be careful Orlando. Looks like we are the new target for some old scammers. Against my better judgement, I agreed to let my wife call Wet-x llc to have our air ducts cleaned. We called called based on an ad in the paper. Air duct cleaning for $69.95, includes 10 vents, 1 return, and one main. We have have 14 vents, so I knew it would be extra for four vents. We called and the
girl explained each additional vent was $10. $69.95 plus $40 equals $109.95. Yeah right!
When the guy showed up to clean the vents he immediately started talking about all the extra things I was going to need. I was very impressed with his ability to know all of these things were needed simply by looking at a couple of vent covers. Best of all, I didn't need my ducts cleaned. Sure the covers were dirty, but the technician assured me the ducts themselves were clean. Again impressing me with his vast knowledge of my duct work after a two minute inspection.
The next step was the estimate. $1518.00. Imagine my surprise at all the work I needed to have done even with clean vents. Blower housing cleaning $189.95, A/C coil cleaning $249.95, treat all interior air passages with sanitizer $245.85, treat all interior air passages with mildicide $374.85, and treat all interior air passages with soot sealant $449.10. I kept the estimate and politely asked the technician to leave.
Since, I have done some research on the chemicals Wet-x uses. The mildicide, or Sporicidin, actually does the job of the sanitizer. That's right, two chemicals, two prices, but all you really need is Sporicidin. The soot sealant is supposed to prevent recontamination. If my vents were clean, why did I need that? The Sporicidin, which appears to be a great chemical, says right on the bottle, you must clean the area to be treated before treating, or it doesn't work. It also states, it is for use on hard, nonporous surfaces. Last I checked, fiber duct is porous, so the chemical won't work.
Looks like Wet-x uses the same bait and switch tactics used by other companies all over the country. I can't say all air duct cleaners are scam artists, but i would certainly do my research before allowing this company or any other company promising pricing too good to be true.
When the guy showed up to clean the vents he immediately started talking about all the extra things I was going to need. I was very impressed with his ability to know all of these things were needed simply by looking at a couple of vent covers. Best of all, I didn't need my ducts cleaned. Sure the covers were dirty, but the technician assured me the ducts themselves were clean. Again impressing me with his vast knowledge of my duct work after a two minute inspection.
The next step was the estimate. $1518.00. Imagine my surprise at all the work I needed to have done even with clean vents. Blower housing cleaning $189.95, A/C coil cleaning $249.95, treat all interior air passages with sanitizer $245.85, treat all interior air passages with mildicide $374.85, and treat all interior air passages with soot sealant $449.10. I kept the estimate and politely asked the technician to leave.
Since, I have done some research on the chemicals Wet-x uses. The mildicide, or Sporicidin, actually does the job of the sanitizer. That's right, two chemicals, two prices, but all you really need is Sporicidin. The soot sealant is supposed to prevent recontamination. If my vents were clean, why did I need that? The Sporicidin, which appears to be a great chemical, says right on the bottle, you must clean the area to be treated before treating, or it doesn't work. It also states, it is for use on hard, nonporous surfaces. Last I checked, fiber duct is porous, so the chemical won't work.
Looks like Wet-x uses the same bait and switch tactics used by other companies all over the country. I can't say all air duct cleaners are scam artists, but i would certainly do my research before allowing this company or any other company promising pricing too good to be true.
1 Updates & Rebuttals
George
longwood,Florida,
United States of America
We have hundredes of satisfied customers
#2REBUTTAL Owner of company
Mon, September 12, 2011
Wet-X LLC is a locally run business established in 2009. We do not work out of state nor do we travel from state to state in attempt to rip off our customers. Wet-X employees take pride in their work and focus on educating our customers on the importance of the quality of the air they breathe in their homes. Clean air quality is our specialty and our technicians are highly skilled and well trained in all apects of air quality control, mold remidiation, flood damage, and water restoration. If you have any questions or concerns about our company please feel free to contact us at anytime to speak with one of our technicians who will be more than happy to help. Rest assured we are licensed and bonded and all of our work is guaranteed to your satisfaction.
