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  • Report:  #1320015

Complaint Review: WEX bank - Nationwide

Reported By:
wolfie352 - west palm beach, Florida, USA
Submitted:
Updated:

WEX bank
Nationwide, USA
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?

I've had my gas card for 19 years approx., I signed up with Wright Express in the late 90's and have been a loyal customer since then. Simply put everything was 100% perfect  with ,billing,customer service,replacement cards,Etc.......

My card balance was paid in full monthly with a small service fee,That was it !!.  It was a 30 day term and a reasonable amount of time to send in your payment.

A Few years ago WEX FLEET UNIVERSAL(wex bank) took over  Wright Express.(I sure miss Wright Express )

Since then WEX BANK has added additional service fees,They made the time to renturn payment less  and of course that changes my due date after years,So because I don't pay my bill online by time i receive my statement the due date is upon me,And oh yeah their late fee has inreased to $75.00,You and I both know the only reason companies change due dates and increase late fees is to catch unsuspecting customers and increase revenue.

I won't even get into billing issues and customer service problems,WEX BANK you win I can no longer use your services.

When trying to find a fleet gas card know that I have found some other companies use WEX BANK as their provider (SUNOCO etc.)

 

 

 

 



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