Thomas
White Plains,#2Author of original report
Wed, July 11, 2007
After a very pleasant conversation with the owner of the dealership, White Plains Honda gave me a brand new car and apologized profusely for the trouble I had. I wish that I had simply dealt with the owner from the beginning. He was very professional and accommodating. My case is now completely resolved.
Thomas
Anderson,#3Consumer Comment
Thu, July 05, 2007
so they figured you were in a time bind- you wanted the new car for an imminent trip. When I deal with a car dealer I keep my own counsel. I figure the less they know the better off I am. So I tell them nothing beyond what model, equipment, and color I want. At the very first sign of any deviation from what I expect and agreed to, the transaction is off. I drive a new car for 2 - 3 months before I use it to go anywhere beyond local short trips... and I am partial to Toyota rather than Honda. So they palmed a quasi-used vehicle off on you? Or, dare I suggest it, a flooded or wrecked and repaired car? Wiring gets pinched in wrinkled sheet metal, and once that happens the nightmares will never end. You could check the VIN for any listed repair history... if any repairs had been covered by insurance: Experian AutoCheck Vehicle History Reports These people sound like people I would not deal with even if they sold new Toyotas.
Thomas
White Plains,#4Author of original report
Thu, July 05, 2007
I tried to update my original report, but I don't seem to be doing it correctly. I have spoken with the owner of the dealership, who has offered a satisfactory resolution of my claim. The resolution is supposed to be consummated by the end of this week. I will keep this site updated.
Robert
Buffalo,#5Consumer Suggestion
Mon, July 02, 2007
You can review the New York State New Vehicle Lemmon Law at the state government's own website: oag.state.ny.us/consumer/cars/newcarlemon.html Hope this helps.