Complaint Review: White Sands Auto Sales - Fort Walton Beach Florida

 I stated everything that transpired during my ordeal at White Sands. I was desperate, because the vehicle I had before was repossesed. I came up with all the money that I could come up with for a downpayment. Do you have some extra money I could get for a downpayment? I purchased the vehicle with the verbal agreements that was made to me by Rick the sales person, that they would make the repairs that I had questioned them about. I signed the papers and drove the vehicle for a few days and started having problem after problem and everytime I would stop by to get the problems solved they would not have time. Russell the one that verbally and physically threatned me did not agree to put me in a better vehicle until I contacted the BBB.

Now on occassions I run into Russell and he can't even hold his head up and look me in the eye,what does that tell you? People seem to have different interpretations of situations and things that occur as if they have the answers to all the problems. If you had the answers this World's problems it would not be in the condition it is in. Until people can start being honest and truthful with each other this world will not get any better. Dishonesty, deceit, selfishness and greed will bring this would to an end sooner than we think. Any one that supports White Sands and other dishonest dealers are just as sick, blind and neive as they are. What occurred at white sands is what criminals call switching the bait.

Since then my supervisor at work loaned a 94 Ford Explorer, 3 years newer than the junk White Sands sold me and it caught on fire.

Mack

DIANE is an employee

Karl is a relative of Diane's

Believe non of what you here & only half of what you see with this company

Diane is right. I see $2k -3k cars that appear to be much better than the junkheap you bought. It wasn't even worth a $100 detail job to the dealer and if you had a burning desire to buy it you shouldn't have taken delivery until the things wrong with it were fixed.

Next time look around at private owner sales as long as you are paying cash. You can get a history of the car and if you don't like it you can walk. Also the price may be more negotiable. It you buy a $2300 car from a used car dealer and it is in the physical condition of the one you bought it is guaranteed to be junk.

After reading this report in reference to White Sands Auto Sales and knowing what I do about the owners of the business, I feel that there must be more to this story than Mack is willing to tell.

First of all, if he was given a brief history on the vehicle and knew that all of those things were wrong with the vehicle.....why did he purchase the vehicle to begin with!!!  Was he really that hard up for a vehicle that he could not have put a down payment down on the vehicle and requested that the repairs be made before he purchased the vehicle?  Why in the world would you buy a vehicle that had a smell of cat urine in it?

Knowing the owners of the business like I do, if you had more money for a down payment, they would have tried their best to put you into something different.  White Sands Auto Sales has been in business for a good number of years and have always tried to treat all their customers with the upmost respect but there are some people that just think that when they buy a used car that it should ran like a new one and have no problems with them.

Used cars are sold with "As is - no warranty".  And it means just that!!!  Mack -- what was the deal in the first place?  Why were you in such a hurry to purchase a vehicle that you could not have taken the time to check out the vehicle?  Did you have your car repossessed or what? 

Before you go filing a report like this as to being ripped off by a business.....you need to report the truth.....not false statements!!!!

Diane