- Report: #1424934
Complaint Review: Whitehatbox - Nationwide
Reported By:
frustrated_in_london -
London, England, United Kingdom
Submitted:
Updated:
-
Author Confirmed
Why?
Whitehatbox
[email protected] Nationwide, United States
Web:
http://www.whitehatbox.com/
Categories:
Business Rating:
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Whitehatbox White Hat Box WhiteHat Box TweetAttacksPro Tube Assist Pro FastBulkMailer Traffic Bot Pro VideoTweeter X-Spinner FollowingLike BotChief & BotChiefEditor SpinnerChief TwitterAccountManager KeywordChief Email Scrape Chief Duplicate Sniper Black Bulk Mail ContentBomb EmailSendMaster AnswersChief BotChief Videos Free SEO Softwares Twitter Filter Proxy Spider Answereye Beware WhiteHatBox and AprilCaiCai are fraudsters!
have you seen their website? it's a joke
they have a forum. one person answers every question they have a support area. the exact same person answers every questions. I have asked "aprilcaicai" to speak to a manager several times. she refuses. moreover she has absolutely no clue about tech. she keeps telling me to do the same thing over and over again. it makes no sense as i am running a virtual machine "Aprilcaicai Posted 2018-01-24 10:06:29 Sorry for the late reply. Could you install this program to other disks instead of C disk? Please have a try friend. If it cannot work as promised, and we cannot help you, then we will refund it to you. Don't worry" she says the same thing week after week. It has been months! "Aprilcaicai Posted 2017-12-02 10:07:11 So sorry for the inconvenience. I already arranged the programmer to check it. Please wait the news." there was never any reply and that was on December 2nd! I requested a refund the very day I purchased the product, as I knew it would not work. me Posted 2017-11-08 22:40:35 I have a Mac and a Linux virtual machine running Ubuntu. How can I use your product me Posted 2017-11-09 00:20:38 Can I have a refund? this isn't working. Here is their refund policy, which you can not find easily through their website: http://www.whitehatbox.com/Agents/RefundPolicy Confirmed bugs/defects in the provided Software Product that prevents it from fulfilling its designed purpose. This provision only applies if the confirmed bug/defect cannot be corrected and an updated version of the Software Product cannot be provided to the User. WhiteHatBox.COM may choose to request further technical information from the User to confirm a bug/defect, including but not limited to error logs, hardware descriptions and similar. Failure to provide this information on the User's part may lead to a refund request being declined. In connection with cases of fraud, abuse, and other such cases. I provided them with a screenshot of the installation error on November 8, 2017. She spent over a month asking me to try different things
