- Report: #462523
Complaint Review: WhiteningBrites - Burbank California
-
Author Confirmed
Why?
WhiteningBrites
whiteningbrites.com Burbank, 91502 California, U.S.A.
Phone:
888-246-2140
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
WhiteningBrites WhiteningBrites and DazzleWhite are rips offs! Just don't do it! Burbank California
I fell for the scam of ordering the "free" trial offers of WhiteningBrites and DazzleWhite which together, were suppose to miraculously whiten my teeth. I have three words for you . . . . Just Say No! Placing your order is incredibly easy but getting yourself back out of it, is a whole different story.
Even when you carefully read the fine print, it is easy to miss or not understand that you will be automatically signed up and charged fee for 3 other sites (AxisWellness; Insider Secrets and Ebook). Each of these require different cancellation steps, different requirements, different phone numbers, etc. So to cancel - you actually have to contact 5 different companies.
It is next to impossible to get any refund back as they automatically charge your credit card before you even receive the "shipment". They were happy to cancel my membership and promised not to charge me anything in the future but anything already charged . . too bad!
Save yourself the aggravation and go to your dentist for teeth whitening or just love yourself the way you are! These people are definitely scam artists.
Redhead
Balsam Lake, Wisconsin
U.S.A.
Even when you carefully read the fine print, it is easy to miss or not understand that you will be automatically signed up and charged fee for 3 other sites (AxisWellness; Insider Secrets and Ebook). Each of these require different cancellation steps, different requirements, different phone numbers, etc. So to cancel - you actually have to contact 5 different companies.
It is next to impossible to get any refund back as they automatically charge your credit card before you even receive the "shipment". They were happy to cancel my membership and promised not to charge me anything in the future but anything already charged . . too bad!
Save yourself the aggravation and go to your dentist for teeth whitening or just love yourself the way you are! These people are definitely scam artists.
Redhead
Balsam Lake, Wisconsin
U.S.A.
1 Updates & Rebuttals
Wuyi Source
Las Vegas,Nevada,
U.S.A.
Hello
#2UPDATE Employee
Sun, July 19, 2009
I'm sorry if there was some confusion about your offer and subscriptions. We honestly didn't mean to inconvenience you in any way. The terms and conditions of our offer are visible on the order page, but we will try to make them clearer in the future. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you did not understand our terms and conditions we are happy to offer you a full refund if you would like to return the product. We have always honored our 60-day guarantee and will continue to do so in the future as we try to improve our site. You can talk to customer support using our Live Chat system 24 hours a day, seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 1-866-989-2686. or visit our site http://www.dazzlewhitepro.com/contactus.php and we will be happy to walk you through the entire cancellation process. We appreciate your concerns.
