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  • Report:  #1180534

Complaint Review: Whole Nutra - Kera Gro - Aurora Colorado

Reported By:
js1303 - Provo, Utah,
Submitted:
Updated:

Whole Nutra - Kera Gro
14603 East Moncrieff Place, Unit 100 Aurora, Colorado, USA
Phone:
1-800-653-1084
Web:
http://wholenutra.com
Categories:
Tell us has your experience with this business or person been good? What's this?

Poise & Purpose sponsored a new product on facebook "KeraGro". On that page, it says 30 day free trial, 30 day money back gauruntee. You just pay $4.95 shipping and handling. What they don't tell you, is that it is $87 for the bottle, and there is nothing "free" about that trial. After 14 days from the time you place your order, you are charged on your bank account that $87. If you DO cancel before that 14 days, you will still be charged for half of the bottle.  The ONLY way to get out of not being charged a penalty is if you cancel and send back the entire bottle UNOPENED before the 14 days is up. 

This product is currently being tested - and we're paying to test the product.  I thought I was going to only pay shipping to help test this product for this company.

NO!  About 14 days later my account was charged $87 for that bottle they sent to me.  Then, 14 days later they charged me another $87 for a second bottle that they're shipping out.

I called to discuss my situation with Customer Service and they were very RUDE!  After waiting on the phone for over 30 minutes they finally told me that there was absolutely NOTHING that I could do about the $87 charge.

Why say 30 day free trial, and 30 day money back gauruntee if you only get 14 days to make a decision?!?!

Also, the product is brand new. Why spend $87 to TRY something that's never been tested before, has no reviews, and deal with the hastle of waiting on the phone for a half hour, go to the post office, pay for more shipping, just so you can get $40 back if it doesn't work? What a RIPOFF! These people clearly don't know how to get a product known, do they?

I am looking for any way possible to get word out about this company and their rip off scam product!



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