- Report: #1182611
Complaint Review: Whole Nutra - Nationwide
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Author Not Confirmed
Why?
Whole Nutra
Nationwide, USA
Phone:
1800-835-0958
Web:
www.wholenutra.com
Categories:
Business Rating:
(0)
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Whole Nutra KeraGrow I ordered a sample of the KeraGrow product. 14 days later I am charged 87.47 for the product. I called and was twice hung up on by phone reps when I did not agree with the offered 25% refund. Nationwide
I ordered a sample of KeraGrow ( my first mistake ). 14 days later I was charged $87.47. I called the next morning only to be informed that they would not refund the charge. I was not aware of the 14 day time limit. I asked for a supervisor (Sara) and she reiterated that all they would offer was a 25% refund. When I told her that was unacceptable, she hung up on me and cancelled the refund. I have had to make multiple calls just to get the 25% refund. Sara refused to give my contact information for the company.
