- Report: #672343
Complaint Review: Wicked Lasers - Quarry Bay Select State/Province
Reported By:
Obvious -
Oakland, California, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Wicked Lasers
23/F, One Island East Quarry Bay, Select State/Province, United States of America
Phone:
1-877-952-7377
Web:
www.wickedlasers.com
Categories:
Business Rating:
(0)
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Wicked Lasers is a complete rip-off Quarry Bay, Other
In short, Wicked Lasers is a complete scam. I made two orders, one for their very popular "S3 Arctic Spyder 3" laser, and other for appropriate safety equipment. They charged my credit card for my purchases mere days after ordering them, then proceeded to stall and "delay shipment" on my order, as well as thousands others. Now, I can't get them to refund my money, nor can I get them to respond to their own support ticket system!
Avoid this company like the plague.
2 Updates & Rebuttals
Joe N.
Hancock,New York,
United States of America
About your S3 Arctic Laser
#2UPDATE Employee
Tue, March 13, 2012
Hello,
We are very sorry to see that your order was not shipped in a timely manner.
We have been in business for over eight years and we have shipped hundreds of thousands of lasers.
You either get your complete order from us or a full refund. Wicked Lasers guarantees that 100%.
We ship our products worldwide everyday and are not a scam.
When we released several of our lasers the demand for them was over whelming and we were not ready for that demand. We made many positive changes and now have hundreds of the lasers in stock.
If your issue has not been resolved yet, please contact us at [email protected] or post on our facebook.com/wickedlasers wall and we will get back to you right away.
Please supply us with your Merchant Cart order ID number If you still have it, shipping address, email address used on the order and your exact name.
Once again, We sincerely apologize for the delay in shipping and responses.
Buc
santa ana,California,
U.S.A.
Wicked Lasers
#3Consumer Suggestion
Fri, February 11, 2011
You probably will not get it. Since it is above the 5mw output limit, US Customs is seizing most of the shipments. I had a friend who ordered one and customs took it, leaving a letter in the box stating the laser violated import regulations regarding that particular class laser. Wicked Lasers needs to stop taking orders and trying to punch through customs to get a few in. Search the net and you can find many posts relating to the shipments not getting through.
