- Report: #1241380
Complaint Review: Wicked Lasers -
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Author Not Confirmed
Why?
Wicked Lasers
USA
Web:
http://www.wickedlasers.com/
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Business Rating:
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Wicked Lasers Placed order in December. Order was cancelled and never received a refund.
I placed an order for a lens (also called the Expander) and a small $49 green laser back in December 2014. After waiting months and receiving several status updates I sent an email asking where the items were. I was told they had been sent back from customs weeks earlier and that I would receive a refund. I've waited over six months and have contacted them numerous times, the most recent resulted in this on 6/24/2015:
Hi Ed,
I apologize for the delayed response.
Your order ******* is on queue for urgent refund.
Our processor has not yet lifted the limit.
The management is working with our processor on this.
We have marked your refund priority so its gets refunded right away as soon as its lifted.
Thank you!
Best regards,
Sarah
Wicked Lasers Support
It is now 7/12/15 and I still have not seen a refund. This company has stolen my money, plain and simple.
I contacted the issuer of my credit card, Target Card Services, and they said there was nothing they could do and I should take it up with the seller. Thanks for nohing, Target Card Services.
