Matthew
Indianapolis,#2UPDATE Employee
Thu, March 02, 2006
Annette fails to tell everyone that she ordered two ATVs under two names. The 250 was ordered under a name other than hers. This confused everyone, she did not reference an order number, just gave her name. She wanted the money back on a 250, but it was paid on another person's credit card. Our representatives wanted to speak with the card holder that purchased the 250, and Annette got defensive. It is a problem when people purchase an items over the internet. She was so eager to spend the money shipping the ATV back for a refund. Think about it, she had another order for a small one under her name and she still has this ATV. Sound like an identity thief? Purchase and large ATV under someone else's name and small one under hers. Then demand a refund check for the larger one. Refunding the card would have put the money back on the correct account, but she wanted a check mailed to her overnight. Running an internet company requires special precautions, especially when it comes to refunds that are demanded immediately. It's one thing when the ATV is puchased by an individual and they want a refund, but to have the recipient wanting a refund for an ATV they did not purchase is another. So in essence, refunds are easy for me to do; but we must exercise caution when someone other than the purchaser wants a refund for a product. All of you might think that we were giving her some line of BS; but the next time you purchase something online and want a refund, make sure the cardholder calls about the refund. Be thankful that companies do not just go throwing your money to random people. [email protected] 1866WICKED2 The Chief Gearhead
Bob
Gaylord,#3Consumer Comment
Fri, February 24, 2006
This ATV scam stuff has cost many people a lot of money. Do a search on ripoffreport.com for DORO MOTORS, gasrides.com or Benjamin Vaughn. He is such a thief that the U.S. District court will be hearing cases in 2006 with him. Apparently, this bad internet behavior is common. Let the buyer beware now has new meaning for me and others involved in the Vaughn case.