Laura
Simi Valley,#2Consumer Comment
Fri, May 22, 2009
I had an almost identical experience with the company today. A very rude woman named Ms. Hume left a "confidential" message on my answering machine saying I had a bad debt to State Farm (I don't). She threatened to have my driver's license and registration revoked if I didn't pay the debt. I called the number (800)313-5169 ext 191 and spoke to someone who was snippy with me and finally transferred me to Ms. Hume. She claimed she never threatened me (despite my having it on tape) and then hung up on me. I called back and got a Mrs. Cunningham who transferred me to her "supervisor", a Nick Tripoli, who was away from the phone and would return my call if I left a message. I have not heard back from this man as of yet. I left another message saying that if they continued to threaten me I would report them to the district attorney's office. I have not heard back since.