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  • Report:  #1067619

Complaint Review: Wilber And Associates - Normal Illinois

Reported By:
Sick of getting screwed - Newton, New Jersey,
Submitted:
Updated:

Wilber And Associates
210 Landmark Dr Normal, 61761 Illinois, USA
Phone:
800.313.5169
Web:
http://www.wilbercollect.com/
Categories:
Tell us has your experience with this business or person been good? What's this?

When you enter into an agreement with another party, it should be just that, an agreement.  Not so much if you are dealing with these chuckleheads.

I have a recorded phone call with one of their employees stating that I was already entered into a payment agreement and there was nothing else for me to do.  Then I asked for a letter from them for a government agency (DMV).  Now it's "Oh, you have to talk to xxxx about that and she's at lunch but I can have her call you right back".  Yeah, sure.

I fianally cornered the person that I had to talk to about 5 days later (2 days before my driver's license was to be revoked) to an extremly rude and abrupt woman.  Things escalated with her because she insisted on talking over me and not letting me actually get a single word in so I was transferred to Mr Wilber himself (supposedly).  Again...rude, abrupt, condescending and refuses to let you get a word in.  He hung up on me when I stated that if he interrupted me again the discussion was over.  Real professional on his part.

Anyway, what he did say was "If you want us to write that letter, you will have to give us $1000".  Not that I have to say it, but I was outraged.  This has now become flat out extortion/blackmail.  I think when I stated that was when he hung up on me.  Maybe it's just a case of, in the immortal words of Jack Nicholson, "You can handle the truth!".  I don't know.  Maybe he's just not a "people person"....wrong friggin line of business then.

Since then I have filed a complaint with the BBB (generally a joke because as long as the business "explains it's actions" they will close it as resolved) and saw that they already had a C+ rating.  This alone is a big red flag because like I said, the BBB tags everything as "Resolved" so very few drop below a B.  I have also filed a complaint with the IL State Attorney General.  All these headaches.....I really don't need.  I thought that I had an agreement and that should have been the end of it.   Nope...you're gonna have to wallow in the mud if you want to deal with these chumps.

After filing the complaint with the AG I did finally receive a singal phone call, loaded with attitude from the initial person that refused to call me back as she should have.  It did not last 30 seconds before she tooo hung up on me because I had to shout to get a word in.

So in a nutshell, I am screwed.  I either submit to their extortion or deal with not being able to drive legally (which is way beyond difficult with 2 teenage daughters).

Any companies that use these scumbags as their legal muscle, I will not conduct any sort of business with and I WILL do my research from here on out.  (Unfortunately this interaction with them was/is not voluntary)  I urge anyone else that runs into them to NOT enter any "agreement" with them as they will catch you from behind and they are not gentle about it.  They are essentially the "legal" equivalent of Cousin Vinnie carrying a baseball bat only a lower form of scum.  At least with Vinnnie you know what you're getting into...



1 Updates & Rebuttals

MochaG

Springfield,
What really did happen???

#2Consumer Comment

Wed, July 17, 2013

I read your report and still could not figure out why they did not want to deal with your case. What was your case really? I guess it would involve driving. Could it be multiple DUI? Multiple unpaid tickets? Fleeing from a scene that you cause? Otherwise, there is no reason the DMV would revoke your driver license.

Now, you are saying that they force you to pay? For what? What did you say to them per their claim that you have entered an agreement?

When you said it is an extortion, I could accept that (if it is true). But when you added "blackmail," I am not so sure about it.

It seems that you and the other side do not really communicate but rather throw an anger to each other. I would love to hear from the other side's story...

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