Adolph
Elkhart,#2Consumer Comment
Mon, August 15, 2005
In 1989 I purchased a new Dodge Caravan CV (no windows) and prior to the purchase had several questions about the vehicle and options. . [1]Dealer one-Q.:"Does the trailer towing option include a lower final drive (gear)?" A.: "Gee I don't know. No one's ever asked that before". [2]Is the van available without a window in the slider door? A.: "No They all have slider door windows. Slider doors are available with windows only" WRONG! ! . [2]Dealer two:Q.:"Does the trailer towing option include a lower final drive (gear)?" A:"What would you want to know that for"? Q:"Is the van available with the rear trimmed out?" A:"Golly, I think so." WRONG! Q": Just what does the Royal interior option include"? A:"Uhhhh...better seats I think" A poor idoitic, inaccurate, totally incomplete description. . With exceptions, of course, I view the average new car salesman as a waste of the air they breathe. I didn't initially get so far as to even get into the gut wrenching negotiations that trip. . I ultimately did ORDER and receive the van of my choice, and when I came in to pay the previously Order time) agreed-upon price.....well that's a whole 'nother story. I got beat down by three sales staff members who took alternate turns so they could remain fresh. I ultimately got my agreed upon deal, and was so worn down I pulled over and hurled on the way home. . I would welcome a root canal in exchange for the purposful stress to which I was deliberately subjected on that extorsion......errrr....sale. . These pseudo "salesmen" were busy reading the newspaper, working crossword puzzles, shooting the $hit among themselves as I entered. I felt an uneasyness as being viewed as a distraction from their current playtime. . NONE of the above responded:"Gee, I don't know. Just a minute and I'll get that information for you". I wasn't dressed to kill, but I had a $16.5K check in my pocket, as I had determined it would be close to that. I was sort of the "invisable man" in the sales corridor. . Gee, I'd hate to see anyone get off their a$$ and actually conduct a sale displaying even a modicum of product knowledge. I was, however handed a couple of sales brochures that didn't address my questions, I suspect to shut me up and get me moving on.
Adolph
Elkhart,#3Consumer Comment
Mon, August 15, 2005
In 1989 I purchased a new Dodge Caravan CV (no windows) and prior to the purchase had several questions about the vehicle and options. . [1]Dealer one-Q.:"Does the trailer towing option include a lower final drive (gear)?" A.: "Gee I don't know. No one's ever asked that before". [2]Is the van available without a window in the slider door? A.: "No They all have slider door windows. Slider doors are available with windows only" WRONG! ! . [2]Dealer two:Q.:"Does the trailer towing option include a lower final drive (gear)?" A:"What would you want to know that for"? Q:"Is the van available with the rear trimmed out?" A:"Golly, I think so." WRONG! Q": Just what does the Royal interior option include"? A:"Uhhhh...better seats I think" A poor idoitic, inaccurate, totally incomplete description. . With exceptions, of course, I view the average new car salesman as a waste of the air they breathe. I didn't initially get so far as to even get into the gut wrenching negotiations that trip. . I ultimately did ORDER and receive the van of my choice, and when I came in to pay the previously Order time) agreed-upon price.....well that's a whole 'nother story. I got beat down by three sales staff members who took alternate turns so they could remain fresh. I ultimately got my agreed upon deal, and was so worn down I pulled over and hurled on the way home. . I would welcome a root canal in exchange for the purposful stress to which I was deliberately subjected on that extorsion......errrr....sale. . These pseudo "salesmen" were busy reading the newspaper, working crossword puzzles, shooting the $hit among themselves as I entered. I felt an uneasyness as being viewed as a distraction from their current playtime. . NONE of the above responded:"Gee, I don't know. Just a minute and I'll get that information for you". I wasn't dressed to kill, but I had a $16.5K check in my pocket, as I had determined it would be close to that. I was sort of the "invisable man" in the sales corridor. . Gee, I'd hate to see anyone get off their a$$ and actually conduct a sale displaying even a modicum of product knowledge. I was, however handed a couple of sales brochures that didn't address my questions, I suspect to shut me up and get me moving on.
Adolph
Elkhart,#4Consumer Comment
Mon, August 15, 2005
In 1989 I purchased a new Dodge Caravan CV (no windows) and prior to the purchase had several questions about the vehicle and options. . [1]Dealer one-Q.:"Does the trailer towing option include a lower final drive (gear)?" A.: "Gee I don't know. No one's ever asked that before". [2]Is the van available without a window in the slider door? A.: "No They all have slider door windows. Slider doors are available with windows only" WRONG! ! . [2]Dealer two:Q.:"Does the trailer towing option include a lower final drive (gear)?" A:"What would you want to know that for"? Q:"Is the van available with the rear trimmed out?" A:"Golly, I think so." WRONG! Q": Just what does the Royal interior option include"? A:"Uhhhh...better seats I think" A poor idoitic, inaccurate, totally incomplete description. . With exceptions, of course, I view the average new car salesman as a waste of the air they breathe. I didn't initially get so far as to even get into the gut wrenching negotiations that trip. . I ultimately did ORDER and receive the van of my choice, and when I came in to pay the previously Order time) agreed-upon price.....well that's a whole 'nother story. I got beat down by three sales staff members who took alternate turns so they could remain fresh. I ultimately got my agreed upon deal, and was so worn down I pulled over and hurled on the way home. . I would welcome a root canal in exchange for the purposful stress to which I was deliberately subjected on that extorsion......errrr....sale. . These pseudo "salesmen" were busy reading the newspaper, working crossword puzzles, shooting the $hit among themselves as I entered. I felt an uneasyness as being viewed as a distraction from their current playtime. . NONE of the above responded:"Gee, I don't know. Just a minute and I'll get that information for you". I wasn't dressed to kill, but I had a $16.5K check in my pocket, as I had determined it would be close to that. I was sort of the "invisable man" in the sales corridor. . Gee, I'd hate to see anyone get off their a$$ and actually conduct a sale displaying even a modicum of product knowledge. I was, however handed a couple of sales brochures that didn't address my questions, I suspect to shut me up and get me moving on.
Lourdes
Valrico,#5Consumer Suggestion
Mon, August 15, 2005
I can not believe that you are blaming the salesman and the dealership for your inability as a negotiator. If you would have done your homework before buying the car, this would not have happened. A purchase/investment of that amount should always be researched. You should have known what the "Sport package" included instead of relying on someone else's opinion. This should be a lesson for you and all the people out there signing blank contracts or not reading and then blaming others. READ BEFORE YOU SIGN!!!