Vendor creates custom address signs and yard signs of wood, and displays at craft shows and home & garden shows throughout the country but primarily on the East Coast and Midwest.
I became a victim at the Cleveland Great Big Home & Garden Show. On Feb. 11, 2010 I ordered a custom address sign after placing an order with the owner, George Kise, at the show. My check was cashed on Feb. 18. Twelve weeks later, on May 25, I still had not received my sign. Mr. Kise (who apparently uses various excuses) claimed he did not have any record of my payment. I immediately sent, by certified mail, a copy of the cashed check, my original order, and a demand letter for either the sign or an immediate full refund of $77.04. As of the date of this report (June 22), I have received neither my sign or a refund, and Mr. Kise continues to be unresponsive.
This vendor has approx. 75 complaints logged against him on the BBB web page, and his business has a BBB rating of "F". My complaint has been officially relegated to the BBB's "unresolved" category. I also urge other victims of this scam vendor to contact the producers of these craft and home shows, and ask that the company--under any name--be banned from exhibiting.