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  • Report:  #1286866

Complaint Review: Williams Landscape Solutions - Hiddenite North Carolina

Reported By:
Sarah W. - Huntersville, North Carolina, USA
Submitted:
Updated:

Williams Landscape Solutions
502 Old Mountain Road Hiddenite, North Carolina, USA
Phone:
828-655-0465
Web:
Facebook business page inactive
Categories:
Tell us has your experience with this business or person been good? What's this?

Matt Williams, owner of Williams Landscape Solutions, was contracted to start an extensive landscaping contract on 9/18/2015.  The work he was scheduled to complete included the following:

 

1) stone fireplace

2) 300 sq ft patio

3) 12 yards of mulch

4) bed edging of all beds

5) Hedge trimming of bushes

6) Pergola

7) concrete driveway

 

Matt indicated the project would take about 4 days but signed the ccontract for it to be completed in 2 weeks, which would have been 10/2/2015. We paid a 50% deposit of $2250 by cashier's check to Matt Williams.  It is now 2/8/16 and the work is incomplete with no materials. The only work Matt has done is the dig out grass, which left a dirt yard.

 

In the beginning prior to the signing of the contract, Matt was in frequent contact, both by phone and visits to the house to assess the work and recommend different designs. After he received the check, Matt came out a total of two times for a grand total of 2 hours. He came out at the end of October and dug out the driveway, leaving a huge pile of dirt at the end of it. Every time, he was contacted to ask to complete the job, he gave various excuses: weather, family member death, etc.. Most of the time, he just failed to answer the phone or text.  Finally, we posted a negative review on his Facebook page business site, Williams Landscape Solutions, on 12/12/15, to which he responded immediately. He asked for it to be removed and we agreed if he came out to complete the work. He returned on 12/15/15 to dig out the patio, which was a rough removal of grass. The negative review was removed, with the promise he would return the following day. He never returned, leaving our yard torn up, going on 4 months now. His Facebook business page returned online and active, and we left another negative review on it on 2/6.  He had not been returning calls or texts prior to this.

 With the second negative review, he responded but refuses to return the money and will not return to complete the job despite, hundreds of messages via text and phone.  As of 2/11/16, he has disconnected his phone number, which is on the back of his truck, business shirts, and on all advertising materials.

 

We have also discovered he has scammed several other people with similar excuses and similar tactics. This guy is a life long scammer and never had any intention of completing the work. We were told by several other landscapers that the amount of work he agreed to do doesn't even cover materials.

He is also a member of forum called NC4x4, where a member paid him to purchase a truck, that he did not deliver. He operates under the name: mw312003. All the details can be found at this link: http://www.nc4x4.com/forum/threads/scammer-alert-mw312003-d****ebag-alert.109702/



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