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  • Report:  #107972

Complaint Review: Wilson Oil Co DBA Rainier Chevron Station - Rainier Oregon

Reported By:
- Rainier, Oregon,
Submitted:
Updated:

Wilson Oil Co DBA Rainier Chevron Station
312 West B St Rainier, 97048-2703 Oregon, U.S.A.
Web:
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I went to the Rainier Chevron Station to fill up three gas stations this morning. These are cans that I have had for a long time and have filled them up many times. The attendant started with one of the 5 gallon cans. The gas was filled up to just below the fill line with premium gas from pump #6. However, the pump registered 6.674 gallons. I pointed out the descrepancy to the attendant.

After he checked everything out and agreed that there was a problem, I asked for the manager. He said that the manager was out, but that I could speak to the woman at the cash register. I went into the food mart and explained to the woman at the cash register what had happenned and that I wanted her to call the manager. She kept saying that there was nothing that she or the manager could do.

All that she allowed me to do was to leave a note for the manager. I went back out and told the attendant what had happened. He went in and talked to her. He came back out and said that she refused to call the manager for him either. He said that this was "bullsh**" and that he would write a note also. He said "What happens the next time some guy notices and I get popped?"

I left and took my remaining two gas cans to the Shell on Rockcrest St. They filled up the 5 gallon and the one gallon cans. At this point they came up with 6 gallons and a cost less then the Chevron station though they were charging the same per gallon.

Gas prices are high enough without pumps that are either unreliable or purposely altered. I do not know who needs to investigate this station, but someone should protect the public interest. I have receipts and have not used any gas out of the 5 gallon can that they filled. I have also filed a complaint with the Oregon State Attorney General and Chevron.

Lee

Rainier, Oregon
U.S.A.


1 Updates & Rebuttals

Larry

Tucson,
Arizona,
U.S.A.
Contact Weights and Measures

#2Consumer Suggestion

Sun, September 12, 2004

Most states (or sometimes cities and/or counties) have some sort of Department of Weights and Measures with authority to make sure that gas pumps are correct. You should file a report directly with them. I recall a TV report a couple years ago about stations in California where the owners had replaced the chips in the gas pumps with ones that would overcharge the customer by overstating the amount of gas delivered. Obviously the Chevron stations pump is not measuring correctly. This can be the result of a faulty pump (it happens) or the result of deliberate rip-off. The cashier's refusal to respond to your problem makes it look suspicious.

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