- Report: #1338958
Complaint Review: Wishcom - Internet
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Author Confirmed
Why?
Wishcom
Internet, USA
Phone:
415-503-3654
Web:
www.wish.com/Support
Categories:
Business Rating:
(0)
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Wish,com Wish corporate ofc.One Sansome Calif St 4o flr.San Francisco, CA 941041-800-266-0172 recording only took money from my Credit Card, did not receive products, & unable to sign in to account now SanFrancisco, CA 94104 Internet
Report Attachments
In the month of october, november 2016 I purchased Boots, glow Tennis Shoes (womens) and stainless steel straws.
I also previously purchased micro usb flash drives (2) separate kinds. In October the usb flash drives 2tb, was not as described, bent and broken when received and used windows xp format. not as advertized at all. I asked for a refund, sent picture of damage as directed, no refund was received even after 4-more attempts sending them the required info.
In November 15, 2016 I ordered a knee high pair of black boots/leather, I have confirmation printed. second order was a set of 4-stainless steel straws, confirmed by wish of order. the problem began as soon as they got payment for both items, have printed proof on my credit card then the next day I could not log in, when I finally found my account a whole list of items I did not even order listed. My card was charges for 1. The knee high booys 2. Steel straws. every time I try to log on to wish, I get a error that my account does not exist at all. I have tried to start new account under named account and again states account in use by another person. who not me. I called my credit card company and filed a dispute.
I still have no further info from wish for the printed products I paid for. they send me a email asking for a picture id, a copy of bank statement or credit card statement before they will investigate. no way am I going to give them any more of my idenity which they already have. It shows on my printed confirmation order. I feel ripped off of my idenity, credit cards and being charged for products past in october paid for, and november 2016 already got there money. Where is my money back.
How does a company like wish/internet based like this get to stay in business when the only telephone number listed is a recording only, to go to their web site for answers. How come wish is not required to have a live representative to speak to?
if there wish site on facebook has to many people, owners, employees, staff but they dont keep there word, damaged, old, out of date products, how are they allowed to stay in business? it is a shame that wish continues to sell defective, out of date and send products other as advertised? shame shame on wish and shame on corporate office that allows this rip off to continue. cc:files
