- Report: #1031085
Complaint Review: Wonderfulbuys.com - Batavia New York
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Wonderfulbuys.com
4330 Commerce Drive Batavia, 14021 New York, U.S.A.
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Wonderfulbuys.com affiliate websites offer but do not send Batavia New York
On 10/5/04 I ordered the smoke away system from onlytvproducts.com which is an affiliated website to wonderfulbuys.com. It tells me all these extras that I will be getting and when you hit the order button, that's when it takes you to wonderfulbuys. It turns out that they send me none of the extras. I call to complain and all they tell me is what their affiliate website does is not their problem. I would need to contact them. They do not have a phone number for onlytvproducts.com so there is noway to contact them. I am in the process of sending the product back for the 30 day money back guarantee, but I don't know if I will get it or not.
Lynsee
Kenhorst, Pennsylvania
U.S.A.
Lynsee
Kenhorst, Pennsylvania
U.S.A.
1 Updates & Rebuttals
Felicia
Winter Springs,Florida,
U.S.A.
Tried to get a concrete response but...
#2Consumer Comment
Wed, December 01, 2004
I tried to get a response from Onlytvproducts.com using the LiveChat customer service and i was connected to Wonderfulbuys.com... here is a copy of the transcript with "Rene".... " Please wait for a site operator to respond. You are now chatting with 'Rene' Rene: Welcome to Wonderfulbuys.com Rene: How may I assist you? felicia: hello i had a question about the ab chair deluxe Rene: Yes, How may I assist you? felicia: i saw on ripoffreport.com that this website is affiliated with wonderfulbuys.com is this true? felicia: for some reason the person that logged that complaint was stating that they could not contact the company that the product was purchased from... do you have any idea why? Rene: Please hold on while I get that information for you. felicia: no problem.... felicia: i noticed that the chat started with Welcome to Wonderfulbuys.com .... i thought i was in the contact us chat for "onlytvproducts.com" Rene: Onlytvproducts.com is one of our affiliates. felicia: alright.... so if i placed an order from wither website, who do i call for customer service? felicia: i mean either... sorry Rene: You can call our Toll Free Number 1-888-568-8671. felicia: and which company is that for? felicia: Also, the 30 day money back guarantee starts when approx. ? Chat session has ended." then i was disconnected ... i know that this doesn't help, but at least this can further prove to someone that this website may be a little on the fishy side... - felicia
