Alexander Lau
Toronto,#2REBUTTAL Owner of company
Wed, August 05, 2009
Dear Readers, Our business depends on telemarketers who earn commission when they sell our product. It is unfortunate there are a few bad apples on our sales staff that will use misleading sales tactics on unsuspecting consumers because they could not sell the product otherwise. When we receive complaints of misleading sales tactics from our customers, we investigate all allegations thoroughly and interview the sales staff involved. We dismiss any sales staff if we feel they have intentionally misled the consumer to purposely make their sales quota and collect their commissions at the end of the week. We further hold back their commissions for a period of 30 business days until we determine how many consumers they had mislead so we can initiated a full refund. I do not know who this employee is, as I do not recognize his name used to file this report but it would most likely be that he does not have a legitimate complaint and he just wants to disrupt my business. We had refunded all his sales that week and we fired him for using misleading sales tactics. I would further add that we are still in business and our sales have tripled in the past 6 years since he filed his rip-off report in 2003. Alexander Lau Toronto, Ontario. Canada
Alexanderlau
Toronto,#3REBUTTAL Owner of company
Sat, August 04, 2007
Dear Consumers, I fail to see who the victim in this report is; this has been on the ripoffreport.com site for nearly five years and I have yet to see any consumers come forward to file a complaint. I see two disgruntled supposedly employees of my company but I fail to recognize who they are by the names they used to file their reports. Because of the nature of our business, we depend on telemarketers who earn commission from every sale they make. It is unfortunate there are a few bad apples on our sales staff that will intentionally mislead consumers because they could not sell the product otherwise. When we get complaints from our customers, we investigate the allegations and interview the telemarketer involved. We follow up on all complaints made to our office and we dismiss any telemarketer if we feel they have intentionally misled the customer so that could make their sales quota and collect their commissions at the end of the week. We further hold back their commissions for a period of 30 calendar days until we determine how many customers they had misled so that we may refund them. If you ask me, I feel I am the victim of this report; it was not necessary to say any of the slandering remarks directed to me as it does not relate to anyone being ripped-off, and so I fail to see any victims in this report. Alexander Lau Toronto, Ontario. Canada
Alexanderlau
Toronto,#4REBUTTAL Owner of company
Sun, July 22, 2007
Dear Consumers, I fail to see who the victim in this report is; this has been on the ripoffreport.com site for nearly 5 years and I have yet to see any consumers come forward to file a complaint. I see 2 disgruntled supposedly employees of my company but I fail to recognize who they are by the names they used to file their report. Because of the nature of our business we depend on telemarketers, who earn commission per sale, to sell our product. Unfortunately there are always a few bad apples on my sales staff that intentionally mislead customers because they could not sell the product otherwise. When we get complaints from our customers, we investigate the accusations and interview the sales staff involved. We follow up on all complaints made to our office and we dismiss any sales staff if we feel they have intentionally misled customers to make their sales quota to collect commissions at the end of the week. We further hold back their commissions for a period of 30 calendar days until we can determine how many customers they had mislead. If you ask me, I feel I am the victim of this report as it was not necessary to say any of the things stated in their report because it does not relate to anyone getting ripped off and so I fail to see any victims in this report. Alexander Lau Toronto, Ontario. Canada
Alexanderlau
Toronto,#5REBUTTAL Owner of company
Sun, July 22, 2007
Dear Consumers, I fail to see who the victim in this report is; this has been on the ripoffreport.com site for nearly 5 years and I have yet to see any consumers come forward to file a complaint. I see 2 disgruntled supposedly employees of my company but I fail to recognize who they are by the names they used to file their report. Because of the nature of our business we depend on telemarketers, who earn commission per sale, to sell our product. Unfortunately there are always a few bad apples on my sales staff that intentionally mislead customers because they could not sell the product otherwise. When we get complaints from our customers, we investigate the accusations and interview the sales staff involved. We follow up on all complaints made to our office and we dismiss any sales staff if we feel they have intentionally misled customers to make their sales quota to collect commissions at the end of the week. We further hold back their commissions for a period of 30 calendar days until we can determine how many customers they had mislead. If you ask me, I feel I am the victim of this report as it was not necessary to say any of the things stated in their report because it does not relate to anyone getting ripped off and so I fail to see any victims in this report. Alexander Lau Toronto, Ontario. Canada
Alexanderlau
Toronto,#6REBUTTAL Owner of company
Sun, July 22, 2007
Dear Consumers, I fail to see who the victim in this report is; this has been on the ripoffreport.com site for nearly 5 years and I have yet to see any consumers come forward to file a complaint. I see 2 disgruntled supposedly employees of my company but I fail to recognize who they are by the names they used to file their report. Because of the nature of our business we depend on telemarketers, who earn commission per sale, to sell our product. Unfortunately there are always a few bad apples on my sales staff that intentionally mislead customers because they could not sell the product otherwise. When we get complaints from our customers, we investigate the accusations and interview the sales staff involved. We follow up on all complaints made to our office and we dismiss any sales staff if we feel they have intentionally misled customers to make their sales quota to collect commissions at the end of the week. We further hold back their commissions for a period of 30 calendar days until we can determine how many customers they had mislead. If you ask me, I feel I am the victim of this report as it was not necessary to say any of the things stated in their report because it does not relate to anyone getting ripped off and so I fail to see any victims in this report. Alexander Lau Toronto, Ontario. Canada
Alexanderlau
Toronto,#7REBUTTAL Owner of company
Sun, July 22, 2007
Dear Consumers, I fail to see who the victim in this report is; this has been on the ripoffreport.com site for nearly 5 years and I have yet to see any consumers come forward to file a complaint. I see 2 disgruntled supposedly employees of my company but I fail to recognize who they are by the names they used to file their report. Because of the nature of our business we depend on telemarketers, who earn commission per sale, to sell our product. Unfortunately there are always a few bad apples on my sales staff that intentionally mislead customers because they could not sell the product otherwise. When we get complaints from our customers, we investigate the accusations and interview the sales staff involved. We follow up on all complaints made to our office and we dismiss any sales staff if we feel they have intentionally misled customers to make their sales quota to collect commissions at the end of the week. We further hold back their commissions for a period of 30 calendar days until we can determine how many customers they had mislead. If you ask me, I feel I am the victim of this report as it was not necessary to say any of the things stated in their report because it does not relate to anyone getting ripped off and so I fail to see any victims in this report. Alexander Lau Toronto, Ontario. Canada