kbogard
buckeye,#2Consumer Comment
Thu, March 11, 2010
I was lied to from the start by "Steve" about several things that had to do with my move. I found out about these lies and contacted the "GM" Darryl about his employee and was told he would investigate the issue and call me back, I gave him 4 days to check out the info. I gave him, he said he didn't get to it and when I suggested to him to conference a call with me and this Steve so that we may get to the bottom of this, he said he doesn't run his business that way and he would have Steve contact me. I asked, " you don't like to know about the things your employees are telling people to bait and switch them?" then I said to him, "you must condone this behavior." He again told me he doesn't run his business that way and if I had a problem I was supposed to bring it up with the person that did the lieing. I was lied to to get me to sign a contract and get my money.
Darryl writes he runs an Honorable Company, He has no idea what that means, and I will be seeking council about the "bait and switch" that was obviously done to me.
Darryl is untrustworthy and his employees follow suit, World Wide Van Lines is a joke and so is their General Manager. Not one person has contacted me yet, it's been 2.5 weeks, cowards !!!!
Darryl
Delray Beach,#3UPDATE Employee
Fri, October 24, 2008
WORLDWIDEVANLINES IS A HONORABLE MOVING COMPANY.WE PUT FORTH EFFORT TO PROVIDE EACH AND EVERY CUSTOMER WITH A PRECISE ACCURATE ESTIMATE.THIS SITUATION,THE CUSTOMER DID NOT PROVIDE US WITH A CORRECT ITEMS LIST.WE ARRIVED ON THE SCENE EXPECTING TO MOVE CERTIAN ITEMS.WHEN WE GOT THERE ,SHE HAD TRIPLE THE AMOUNT QUOTED. WE TRIED TO ACOMODATE HER BY RENTING A UHAUL AND SENDING ADDITIONAL STAFF TO ASSIST WITH THE MOVE.IF SHE HAD SIMPLY PROVIDED US WITH THE CORRECT INFO,THIS COULD HAVE BEEN AVOIDED.WORLD WIDE SHOWED UP ON TIME WITH AMPLE SPACE FOR THE ITEMS SHE PROVIDED.WE DID NOTHING WRONG.