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  • Report:  #1044347

Complaint Review: Worldwide media group - California California

Reported By:
Ryan Oceanside - Jacksonville Beach, Florida,
Submitted:
Updated:

Worldwide media group
California California, California, United States of America
Phone:
503-207-4123
Web:
not sure
Tell us has your experience with this business or person been good? What's this?
I cancelled my account within the allotted 30 day trial in which I was charged $29.90. They cont to charge me for the next 4 months in the amount of $178.00 and wouldnt stop until I swore upon legal action.

Even tho they billled, they never did any follow up or even got my website with the correct information.

DO NOT ANSWER THERE SALES CALLS AND DO NOT BECOME A CUSTOMER, NIGHTMARE OF A COMPANY WITH AWFUL CUSTOMER SERVICE AND BAD PHONE LINES.


1 Updates & Rebuttals

Carlos

Chicago,
Illinois,
With A Conscience

#2REBUTTAL Owner of company

Sat, September 14, 2013

Here's some simple advice on how to cancel. Its the job of those working in account management to berate and convince you to stay with the service. Don't engage them in conversation. Call either the Thursday or Friday before your next bill is due and tell them you are 100 percent quitting real estate or mortgage. If they continue to talk and not cancel tell them "cancel my service immediately effective today's date" then hang up. If they try to call you back do not answer. This will force the agent to have to cancel the account and read you a disclaimer over the phone. If you have a way to do so record the entire conversation. At this point if they charge you for the next month dispute it with your credit card company. Secondly they go by three DBAs. WMG, GMA and IMG. IMG is mortgage and the other two are real estate. WMG is Google and GMA is bing yahoo and MSN. If they contact you do not sign up for the service. It is not worth it. You're better off paying someone to do SEO for you. Hope this helps. 

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