- Report: #160415
Complaint Review: Wpi Friends - Lake Worth Florida
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Author Confirmed
Why?
Wpi Friends
7765 Lake Worth Road, Suite 341 Lake Worth, 33467 Florida, U.S.A.
Phone:
800-243-9726
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Wpi Friends 3 charges after i cancelled "service" Lake Worth Florida
I signed up fo ra chat site and found after a month i was not satisfied, they kept charging my account after i cancelled.
I founf another site to completely cancel, but they still have been charging my account. Being a college student I cannot afford these charges, and if they persist i will indeed persue legal action.
They have almost sent my account into overdraw, which is something i cannot afford, especially in college.
Chris
Eagan, Minnesota
U.S.A.
I founf another site to completely cancel, but they still have been charging my account. Being a college student I cannot afford these charges, and if they persist i will indeed persue legal action.
They have almost sent my account into overdraw, which is something i cannot afford, especially in college.
Chris
Eagan, Minnesota
U.S.A.
3 Updates & Rebuttals
Steven
Lake Worth,Florida,
U.S.A.
Reply from iFriends/Webpower Customer Service
#2UPDATE Employee
Fri, October 21, 2005
Due to the anonymous nature and limited amount of information provided in this complaint, we are unable to locate an account matching the details related by "Chris". Regretfully, without being able to locate an account we can not confirm the cancellation request, however, the scenario described in the complaint is not one that realistically could have occurred on our web site. No further charges can be incurred following the successful cancellation of an account with our firm. Moreover, Our "Customer is Always Right" policy ensures that we take action sufficient to obtain each customer's complete satisfaction, including making refunds for any charges which a customer has incurred but disputes. We therefore encourage "Chris" to contact our 24/7 Toll Free Customer Service Center at (800) 437-4363 regarding the concerns he raised in his post.
Steven
Lake Worth,Florida,
U.S.A.
Reply from iFriends/Webpower Customer Service
#3UPDATE Employee
Fri, October 21, 2005
Due to the anonymous nature and limited amount of information provided in this complaint, we are unable to locate an account matching the details related by "Chris". Regretfully, without being able to locate an account we can not confirm the cancellation request, however, the scenario described in the complaint is not one that realistically could have occurred on our web site. No further charges can be incurred following the successful cancellation of an account with our firm. Moreover, Our "Customer is Always Right" policy ensures that we take action sufficient to obtain each customer's complete satisfaction, including making refunds for any charges which a customer has incurred but disputes. We therefore encourage "Chris" to contact our 24/7 Toll Free Customer Service Center at (800) 437-4363 regarding the concerns he raised in his post.
Steven
Lake Worth,Florida,
U.S.A.
Reply from iFriends/Webpower Customer Service
#4UPDATE Employee
Fri, October 21, 2005
Due to the anonymous nature and limited amount of information provided in this complaint, we are unable to locate an account matching the details related by "Chris". Regretfully, without being able to locate an account we can not confirm the cancellation request, however, the scenario described in the complaint is not one that realistically could have occurred on our web site. No further charges can be incurred following the successful cancellation of an account with our firm. Moreover, Our "Customer is Always Right" policy ensures that we take action sufficient to obtain each customer's complete satisfaction, including making refunds for any charges which a customer has incurred but disputes. We therefore encourage "Chris" to contact our 24/7 Toll Free Customer Service Center at (800) 437-4363 regarding the concerns he raised in his post.
