Sarah
Lake Worth,#2UPDATE Employee
Wed, April 02, 2008
We appreciate Casey contacting us directly and we are very happy that the issue was satisfactorily resolved. Our Customer Care department is committed to 100% customer satisfaction, and our "Customer is Always Right" policy is the guiding principle for all of our actions. We encourage anyone with any questions about our services or about charges to contact us directly at 1-800-243-9726 (a toll-free call from the US). Toll-free numbers from countries outside the US are listed on our website at http://www.ifriends.net/contacts.htm.
Cowens
Claymont,#3Author of original report
Mon, March 31, 2008
We finally got ahold of someone and it is all straighten out. =)