;
  • Report:  #322578

Complaint Review: Wpi* Ifriends VIP - Http://www-ifriends.com/ Internet

Reported By:
- Claymont, Delaware,
Submitted:
Updated:

Wpi* Ifriends VIP
http://www-ifriends.com/ Http://www-ifriends.com/, Internet, U.S.A.
Phone:
800-243-9726
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
We have been charged for this since Sept 2006. I am still researching past that point. I have never heard of this company and neither has my fiancee who had this account for several years. I have only now seen this since we have merged accounts. I have no clue what to do now b/c my fiancee is not the best at the banking thing and no I have charges that could possibly go back as far as Sept 06. What do I need to do. I have called the number on my statement and I can't get no help from anyone. Please help.

Casey

Claymont, Delaware

U.S.A.


2 Updates & Rebuttals

Sarah

Lake Worth,
Florida,
U.S.A.
Reply from iFriends

#2UPDATE Employee

Wed, April 02, 2008

We appreciate Casey contacting us directly and we are very happy that the issue was satisfactorily resolved. Our Customer Care department is committed to 100% customer satisfaction, and our "Customer is Always Right" policy is the guiding principle for all of our actions. We encourage anyone with any questions about our services or about charges to contact us directly at 1-800-243-9726 (a toll-free call from the US). Toll-free numbers from countries outside the US are listed on our website at http://www.ifriends.net/contacts.htm.


Cowens

Claymont,
Delaware,
U.S.A.
ALL FIXED

#3Author of original report

Mon, March 31, 2008

We finally got ahold of someone and it is all straighten out. =)

Reports & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
//