- Report: #309174
Complaint Review: Wu-Yi Source And IW-Living Lean - Ontario California
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Author Confirmed
Why?
Wu-Yi Source And IW-Living Lean
5300 Ontario Mill Parkway, Unit 4 Ontario, 91764 California, U.S.A.
Phone:
866-449-5567
Web:
N/A
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
Wu-Yi Source And IW-Living Lean wu-yi living lean fraud ripoff fine print weightloss program Ontario California
I just got off the phone with these ripoff artists. I spoke to someone named Janet because I had a $19.95 charge on my card. I explained that I had cancelled my Wu-Yi tea shipments in December, returned them, received a refund (minus a 15% restocking fee which contradicts their 100% satisfaction guarantee for a FULL refund within 60 days) and was told by the representative that EVERYTHING was cancelled. Janet told me that I obviously agreed to a membership with Living Lean when I signed up. I told her I absolutely did not. She told me that I need to learn to read the fine print. I told there is no fine print and I've even went back and looked at the website and there is absolutely NOTHING there.
She agreed to do a "customer satisfaction" refund for the $19.95. She said it would appear in 3-5 days. I told her if I got another charge for anything from either company, that not only would I contact the better business bureau but I would also be contacting a lawyer to institute a class action lawsuit against their company for fraud. I could also hear in the background their phones ringing like crazy. They've intentional deceived alot of people.
Antnay
Foosland, Illinois
U.S.A.
She agreed to do a "customer satisfaction" refund for the $19.95. She said it would appear in 3-5 days. I told her if I got another charge for anything from either company, that not only would I contact the better business bureau but I would also be contacting a lawyer to institute a class action lawsuit against their company for fraud. I could also hear in the background their phones ringing like crazy. They've intentional deceived alot of people.
Antnay
Foosland, Illinois
U.S.A.
1 Updates & Rebuttals
Wuyi Source
Las Vegas,Nevada,
U.S.A.
Hello,
#2UPDATE Employee
Mon, March 03, 2008
Hello, We apologize for the trouble. We have already refunded your money back to your account for the tea. But for Living Lean, you need to contact their customer service at 1-866-396-5711 where you will be assisted by a representative. They are available Monday to Friday from 8 AM - 5 PM MST only. Also, we are calling Living Lean on your behalf and you'll certainly receive the money back in your account within 5-7 business days. Thanks, Shalyn, Wu-Yi Customer Support Manager.
