- Report: #322701
Complaint Review: Wu-Yi Source - Internet
-
Author Confirmed
Why?
Wu-Yi Source
Internet, U.S.A.
Phone:
866-499-5567
Web:
N/A
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Business Rating:
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Wu-Yi Source, Wu-Yi Tea Offered a $3.95 sample with no obligation Internet
TOTAL RIP-DO NOT BUY OR TRY-YOU WON'T GET YOUR MONEY BACK-CALL YOUR CREDIT CARD COMPANY NOW ! ! !
I don't remember where I first heard of this tea, but I checked out there website. Then the offers started coming. Only so much left, price went down, then no obligation sample for $3.95. I thought what's the harm, I'd used slim tea before and it was nice. But you know, I didn't listen to that little voice in my head telling me to be careful.
I ordered it and a box came, quite a generous sample I thought. I didn't care for the taste though, so I decided to send it back for a refund.
Well I got the total run around and then I checked my credit card and there was a charge for $29.95. I had looked over the agreement quickly, but I sure didn't see any mention of monthly charges for tea or any other long term committment. I certainly wouldn't have gone for that scam.
Su
langley, Washington
U.S.A.
I don't remember where I first heard of this tea, but I checked out there website. Then the offers started coming. Only so much left, price went down, then no obligation sample for $3.95. I thought what's the harm, I'd used slim tea before and it was nice. But you know, I didn't listen to that little voice in my head telling me to be careful.
I ordered it and a box came, quite a generous sample I thought. I didn't care for the taste though, so I decided to send it back for a refund.
Well I got the total run around and then I checked my credit card and there was a charge for $29.95. I had looked over the agreement quickly, but I sure didn't see any mention of monthly charges for tea or any other long term committment. I certainly wouldn't have gone for that scam.
Su
langley, Washington
U.S.A.
1 Updates & Rebuttals
Genara
newyork,Alaska,
United States of America
Hello,
#2UPDATE Employee
Sun, January 10, 2010
Hello,
If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way. Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site.
You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 866-989-8949 and we will be happy to walk you through the entire cancellation process.You can contact us via Email also using this Email ID: [email protected]
Your satisfaction is our number one concern,
Thanks,
