- Report: #337439
Complaint Review: Wu Yi Tea - Internet
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Author Confirmed
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Wu Yi Tea
Wu-Yisource.com Internet, U.S.A.
Phone:
866-449-5567
Web:
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Wu Yi Tea Sly! Sleazy! Deceptive! Didn't work for me! Las Vegas Nevada
CNN-NBC-Fox News promoted this! First bow of 60 is free but Postage and handling are $6.95. My box arrived and 99% of the tea bags were partially open, with "leaves" spilling out on my shelf and counter-top.
After e-mailing them, a 2nd box was sent as a replacement. I discarded the "bad" tea bags and began using the ones from the 2nd. box. Unfortunately, I didn't think clearly and later realized the 2nd. box was costing me $29.95!
With life being so busy, I didn't notice a charge of $19.95 on my credit card, the next month. Then, another charge for the same amount appeared on my statement! After talking to my Credit Card Co., I had to close that account and call Wu-Yi Tea.
"Amy" repeatedly said: "I understand, but our policy is to have a "COMPANION SERVICE" to advise clients how to lose weigh, along with drinking the tea!! The charge for that "Service" is $19.95 per month!!
After many objections, I am to receive a "one-time Courtesy Refund of $19.95 and she gave me a confirmation number.
Now I must wait to see IF I get that credit and if there are other charges of that amount on my credit card, they will dispute those charges with Wu-Yi Tea.
Unbelievable!
Mary
Pittsburgh, Pennsylvania
U.S.A.
After e-mailing them, a 2nd box was sent as a replacement. I discarded the "bad" tea bags and began using the ones from the 2nd. box. Unfortunately, I didn't think clearly and later realized the 2nd. box was costing me $29.95!
With life being so busy, I didn't notice a charge of $19.95 on my credit card, the next month. Then, another charge for the same amount appeared on my statement! After talking to my Credit Card Co., I had to close that account and call Wu-Yi Tea.
"Amy" repeatedly said: "I understand, but our policy is to have a "COMPANION SERVICE" to advise clients how to lose weigh, along with drinking the tea!! The charge for that "Service" is $19.95 per month!!
After many objections, I am to receive a "one-time Courtesy Refund of $19.95 and she gave me a confirmation number.
Now I must wait to see IF I get that credit and if there are other charges of that amount on my credit card, they will dispute those charges with Wu-Yi Tea.
Unbelievable!
Mary
Pittsburgh, Pennsylvania
U.S.A.
