What a SCAM!! they call themselves USPS Change my Address which leads you to believe they ARE the USPS when in fact they are crooks. I have tried to call and have been on hold for over 10 minutes. Im beginning to wonder if that number is just a bogus as their deceptive advertising. They charge a $20 fee when the USPS charges $1. Wait....finally talked to someone (after waiting 20 minutes) and was told that I would get a full refund in 3-5 business days. We will see. Be careful and READ EVERYTHING next time you try to do business online. I know I will!!