- Report: #901253
Complaint Review: www.getroseplants.com - Norwalk Connecticut
Reported By:
Rich -
Sarasota, Florida, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
www.getroseplants.com
22 South Smith Street Norwalk, 06855 Connecticut, United States of America
Phone:
1-855-411-4545
Web:
www.getroseplants.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
.getroseplants.com Gardeners Collection I ordered and paid for 4 rose plants. They arrived dead. The company would not answer my requests for a refund as guarenteed. Norwalk, Connecticut
I ordered and paid for 4 rose plants. Although they appeared dead upon arrival, I planted them in organic rose soil, fertilized them with organic blood meal and watered them every night in the hopes they would grow. It was all in avail. I e-mailed the company twice to get a resolution, as they guarentee your money back if contacted within 30 days of receipt, which I did. I received no reply from their customer service department. Upon calling, this morning, I was informed that they could not supply me with living plants until the end of September, 2012. I only ask for the $30 I spent for the plants (with the understanding that s & h fees will not be reimbursed), so they can be replaced with living plants. Thank you.
