- Report: #1112843
Complaint Review: www.insanity-dvdsale.com - Beijing Internet
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www.insanity-dvdsale.com
Beijing, Internet, China
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www.insanity-dvdsale.com
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www.insanity-dvdsale.com M10 Store Misrepresented as a discount provider of the original Beachbody Insanity package Beijing Internet
I did a search for the Insanity dvd program and found this site. When I received the product, it was shipped from China. The Dvd's were scratched, damaged and an obvious copied version of the original. After reading more on the internet, I am concerned that these dvd's were encrypted with a virus allowing it to access my information from my wifi enabled devices.
Please beware, a good deal is not always what it seems.
3 Updates & Rebuttals
Beachbody Customer Service
Santa Monica, CA 90404,California,
Beachbody Customer Service
#2UPDATE Employee
Thu, February 13, 2014
My name is Curtis and I work for Beachbody Customer Service. After reading your post about our company I’ve personally set out to try and help solve these problems. We are aware of many pirated copies of our workouts being sold on the internet. That is why we always advise our customers to order directly from us at beachbody.com to ensure they are receiving an authentic product and not a pirated copy as it sounds like you received. We apologize for any inconveniences this may have caused.
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Beachbody Customer Service
Santa Monica, CA 90404,California,
Beachbody Customer Service
#3UPDATE Employee
Thu, February 13, 2014
My name is Curtis and I work for Beachbody Customer Service. After reading your post about our company I’ve personally set out to try and help solve these problems. We do apologize for any inconveniences this may have caused. At the time of order placement we do offer upsells and 30 day trial memberships designed to assist you with reaching your fitness goal. You can cancel by calling our customer service at 1-800-240-0913. Please ask and speak with a supervisor and request to have the charge refunded since you stated you did not agree and advised the customer service representative that placed your order that you did not want any additional items or charges. Once again we apologize for any and all inconveniences.
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My_Opinion
Kissimmee,Florida,
I agree
#4Consumer Comment
Sat, January 04, 2014
Better off with the originals. Thanks for the warning !
