- Report: #639140
Complaint Review: www.MyInkPro.com - Austin Texas
Reported By:
Ganson engineering -
Phoenix, Arizona, U.S.A.
Submitted:
Updated:
-
Author Confirmed
Why?
www.MyInkPro.com
2002-A Guadalupe Street. Suite 275 Austin, 78705 Texas, United States of America
Phone:
Web:
www.myinkpro.com
Categories:
Business Rating:
(0)
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www.MyInkPro.com Company is Selling Fradulent Products. They say genuine discount products when the products are not genuine Austin, Texas
The company lists: Genuine, Authentic Discount Products. Not true. The products they sell are not Genuine. They are not actual products. Example: They sale Genuine Discount Ganson Engineering products.
Not true. We own Ganson Engineering. They do not sell any of our products. How many more products they are selling that are also Fradulent.
2 Updates & Rebuttals
MyInkPro
Ballwin,Missouri,
United States of America
Ganson Supplies from Wholesalers
#2UPDATE Employee
Mon, December 17, 2012
In rebuttal to Ganson's direct accusation regarding selling items that are not as advertised; MyInkPro.com only relies upon industry-leading wholesale relationships to sell items as listed directly to the consumer market. If an item is marked as genuine from a particular manufacturer, we pull stock reports from wholesale relationships and ship directly. Noticing that this report was filed in 2010 and we are now over 2 years past the fact, we no longer sell Ganson genuine supplies and haven't for a while due to inventory going stale. We take pride in complete customer satisfaction and honesty throughout the sales experience.
Ben Harris
Ballwin,Missouri,
United States of America
Ganson Products
#3REBUTTAL Owner of company
Mon, December 19, 2011
We are not sure what this complaint is referring to. We sell toner and ink. We populate our online catalog from our large wholesale partner who updates us with the part information. We then take those parts from various manufacturers (I'm assuming Ganson is one) and display them on our website. If Ganson Engineering uses TriGuide to list their equipment, then the data feed could reach us that way.
We are a very legitimate company that sells toner and ink. I am the owner and would be more than happy to field any concerns in regards to this complaint. My personal cell phone number is 314 974-3923.
