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  • Report:  #1107365

Complaint Review: www.thedigitalpros.com - Mirimar Beach Florida

Reported By:
Allyson - Roeland Park, Kansas,
Submitted:
Updated:

www.thedigitalpros.com
Mirimar Beach, 32550 Florida, USA
Phone:
888-334-9215
Web:
http://thedigitalpros.com/
Categories:
Tell us has your experience with this business or person been good? What's this?

My husband and I have been looking at the Canon g15 for a while now and found it at a great price at www.thedigitalpros.com.  It was obviously a "too good to be true" situation.  I placed the order online and a few days later, I received three emails, asking me to call and confirm my order.  I called and was on hold for about 10 minutes when someone barked "What's your order number?!?!"  I gave them the order number and was put on hold again.  Someone else came back on after a few minutes and asked the same question.  Again, put on hold.  Then, I spoke to someone that was a bit nicer (at first).  He told me my order was missing the 3 digit security code and I just needed to give him that information to finish processing.  I thought that was odd, but gave him the number.  He then went on to say that I didn't order a battery and would I like to order the 4 hour or 6 hour.  I said I thought it came with one and he argued with me that Canon stopped including batteries a long time ago.  I knew that batteries came with the camera when you ordered elsewhere, but I didn't argue with him.  I just said I would get the battery somewhere else.  He started getting combatative and asked where I would find a battery at a better price.  I told him that I wasn't going to tell him.  He YELLED at me and said that he was cancelling my order because I was being rude.  I couldn't believe it and asked if he was serious.  He was d**n serious and hung up on me. 

I will be watching my credit card statement closely and will be sure and dispute any charges. 



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