Brandi
Chambersburg,#2Consumer Comment
Thu, July 03, 2008
I ordered this from zoomboli, not the other one and had problems also. It didn't clean everything it claimed and it did mess my computer up. I removed the program a few days ago. Today I called the 866 number and was on hold for maybe 3 minutes. The woman who answered was nice and quick with my refund. She didn't try to sell me anything else or ask why I was unhappy with it. It was very simple. She sent an email confirming the refund without me requesting it. While I agree that the program is a bigger hassle than it's worth, I had no trouble getting my money refunded. Hopefully this guy can do the same.
Mattb
Sammamish,#3UPDATE Employee
Mon, June 30, 2008
Hello Rusty, At Zoombli, we sell 2 registry cleaning products, the Sammsoft Registry Cleaner and the Sammsoft Advanced Registry Optimizer. Neither of these products have a spam toolbar or spamblocker installed with them. From your post, you mention you purchased Registry Defender. Zoombli is not associated with the Registry Defender product. According to the website, www.registrydefender.com, Registry Defender is sold by Angle Interactive and its customer support email address is [email protected] and phone number is 1-800-986-1659. If you have complaints about Registry Defender, you should contact Angle Interactive directly. If you still believe you made a purchase from Zoombli, don't hesitate to give us a call via our toll-free number 1-866-Zoombli. We have customer service specialists available 7 days a week during normal business hours to help you. With all of the products purchased from Zoombli, we offer a 30-day no-questions-asked money-back guarantee. It looks like your purchase was over 30 days ago, but that is no big deal, just give us a call and ask for Matt. I'll make sure that if you made a purchase from us, you are issued a refund for your entire purchase. -Matt
Mattb
Sammamish,#4UPDATE Employee
Mon, June 30, 2008
Hello Rusty, At Zoombli, we sell 2 registry cleaning products, the Sammsoft Registry Cleaner and the Sammsoft Advanced Registry Optimizer. Neither of these products have a spam toolbar or spamblocker installed with them. From your post, you mention you purchased Registry Defender. Zoombli is not associated with the Registry Defender product. According to the website, www.registrydefender.com, Registry Defender is sold by Angle Interactive and its customer support email address is [email protected] and phone number is 1-800-986-1659. If you have complaints about Registry Defender, you should contact Angle Interactive directly. If you still believe you made a purchase from Zoombli, don't hesitate to give us a call via our toll-free number 1-866-Zoombli. We have customer service specialists available 7 days a week during normal business hours to help you. With all of the products purchased from Zoombli, we offer a 30-day no-questions-asked money-back guarantee. It looks like your purchase was over 30 days ago, but that is no big deal, just give us a call and ask for Matt. I'll make sure that if you made a purchase from us, you are issued a refund for your entire purchase. -Matt
Mattb
Sammamish,#5UPDATE Employee
Mon, June 30, 2008
Hello Rusty, At Zoombli, we sell 2 registry cleaning products, the Sammsoft Registry Cleaner and the Sammsoft Advanced Registry Optimizer. Neither of these products have a spam toolbar or spamblocker installed with them. From your post, you mention you purchased Registry Defender. Zoombli is not associated with the Registry Defender product. According to the website, www.registrydefender.com, Registry Defender is sold by Angle Interactive and its customer support email address is [email protected] and phone number is 1-800-986-1659. If you have complaints about Registry Defender, you should contact Angle Interactive directly. If you still believe you made a purchase from Zoombli, don't hesitate to give us a call via our toll-free number 1-866-Zoombli. We have customer service specialists available 7 days a week during normal business hours to help you. With all of the products purchased from Zoombli, we offer a 30-day no-questions-asked money-back guarantee. It looks like your purchase was over 30 days ago, but that is no big deal, just give us a call and ask for Matt. I'll make sure that if you made a purchase from us, you are issued a refund for your entire purchase. -Matt
Mattb
Sammamish,#6UPDATE Employee
Mon, June 30, 2008
Hello Rusty, At Zoombli, we sell 2 registry cleaning products, the Sammsoft Registry Cleaner and the Sammsoft Advanced Registry Optimizer. Neither of these products have a spam toolbar or spamblocker installed with them. From your post, you mention you purchased Registry Defender. Zoombli is not associated with the Registry Defender product. According to the website, www.registrydefender.com, Registry Defender is sold by Angle Interactive and its customer support email address is [email protected] and phone number is 1-800-986-1659. If you have complaints about Registry Defender, you should contact Angle Interactive directly. If you still believe you made a purchase from Zoombli, don't hesitate to give us a call via our toll-free number 1-866-Zoombli. We have customer service specialists available 7 days a week during normal business hours to help you. With all of the products purchased from Zoombli, we offer a 30-day no-questions-asked money-back guarantee. It looks like your purchase was over 30 days ago, but that is no big deal, just give us a call and ask for Matt. I'll make sure that if you made a purchase from us, you are issued a refund for your entire purchase. -Matt
Derek
Grantsville,#7Consumer Comment
Sun, December 09, 2007
Honestly, you fell for one of the most notorious forms of spyware on the net. Just because it says its going to fix the registry, doesn't mean that it isn't a total hoax. There are trojans an spyware floating all over the internet that start as mentioned above or infect your system and immitate an anti-spyware or virus program. You are cleverly directed to a website to pay for the fix to a virus that doesn't exist - by the time you do that - its too late