eddie
United States of America#2Consumer Suggestion
Thu, January 07, 2010
This is not a valid excuse to not pay the claim. Your jeep wrangler was available from the factory with several tire size options ranging from a 205 to a 30x9.50x15. If you installed 31" tires, that is only a 1" increase from a 30" tire, which happens to be 3.3%, well under the claimed 10% excuse.
If you had a dana 35 rear end (1 of 2 available rear ends), it failed because it is inherently weak and well known to be prone to failure. Your warranty does not exclude poor factory design.
Greg
Keller,#3Consumer Suggestion
Sat, February 02, 2008
The Wynn's Extended Care contract is a service contract that does cover major mechanical repairs for the specific term and mileage that the consumer purchases. However, the Wynn's contract does NOT have a specific "Limit of Liability." If your car is only worth $1500 as a whole, then why would a company want to put a $2000 transmission. The repair cost more than the car is even worth. It is simply not true that they will not pay more for the repair than you paid for the contract....simply not true! If you truly read the contract as you say you do then you would have read that they will cover repairs up to the actual cash value "ACV" at the time of repair. And even though the contract does not specifically mention tires, or the 10% variance for the size, it is very explicit with respect to modifications (or altering the vehicle from original specifications). Anytime a customer puts larger wheels and tires and has to alter parts to make the speedometer work properly as a result should understand that those are considered modifications and deviate from the original manufacturers intent. Manufacturers put the proper size wheels and tires on vehicles to coincide with engine and transmission operation. When you put larger wheels and tires it causes additional stress to other components of the vehicle and is more likely to cause failures. Just like putting in aftermarket exhaust, computer chips, etc. They cause the vehicle to perform at a higher level than the manufacturer designed. Again, the contract is very clear about modifications causing claims to be denied and contracts to be voided. Wynn's most likely ok'd the coverage because they have no way of knowing that you had larger wheels and tires. Even if that was not the cause of the failure, it is a modification to your vehicle and voids the warranty. If either the dealerships service advisor or a thrid party adjuster came out and inspected the vehicle and saw the oversize tires, then Wynn's has the right to deny the claim even after initially saying the parts were covered. You also referenced bumper to bumper coverage. There is no such thing as bumper to bumper coverage as BUMPERS ARE NEVER COVERED!!! Neither is glass, plastic, paint, or other wear items. Those items are not even covered by the manufacturers 3 yr. 36K mile warranty that everyone refers to as bumper to bumper. Ther is just no such thing.