- Report: #1257724
Complaint Review: X-factor Sports - Twin Lake Michigan
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Author Not Confirmed
Why?
X-factor Sports
2521 E. White Lake Dr. Twin Lake, 49457 Michigan, USA
Phone:
800-318-3755
Web:
xfactordirect.com
Categories:
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X-factor Sports Hammer Golf World's Worst Club/Hammer Golf Club X-Factor is a Scam Twin Lake/Muskegon Michigan
I saw an informercial on TV advertising the "World's Longest Driver." The company guaranteed, "if you don't like this club, they would return your money for up to 60 days from purdhase."
I started trying to return the club within a week after trying it out at a driving range. When the club arrived, it had an invoice stating the return limitations which allowed them to keep 25% of your money, plus S&H, etc. The invoice stated, if you qualify for a refund, they only accepted clubs back with a return RA number that you get from calling an "800" number. The recording says someone will call you back. I called for a week and left a message daily for a return call. I never received a call back.
Additionally, they added a $6.00 charge to the bill without telling me in advance or showing it on the invoice total. The company deducted $176.95 from my bank account and not $170.95, as agreed on the phone.
I have now filed a dispute with my bank requesting a refund.
