- Report: #1281522
Complaint Review: xenex payment systems - NY
Reported By:
Barry N Company -
Wyandotte, Michigan, USA
Submitted:
Updated:
-
Author Confirmed
Why?
xenex payment systems
NY, USA
Web:
N/A
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xenex payment systems Over the past 6 years of being one of their good standing customers, we were not given notice to a termination fee that would be deducted from our account due to us terminating our services with them. Cedarhurst New York
We were unaware that we were still in any contract with them that would negate a termination fee of any kind. We were taken for $495 fee plus 3 months of inactivity on our account. Leave it to the banking corporations to once again go after the small business’s bottom line.
Be aware that Xenex Payment Systems customer service is less than adequate when it comes to their long term customers and providing the necessary information to make sound business decisions regarding their services. Over the past 6 years of being one of their good standing customers, we were not given notice to a termination fee that would be deducted from our account due to us terminating our services with them. We were unaware that we were still in any contract with them that would negate a termination fee of any kind. We were taken for $495 fee plus 3 months of inactivity on our account. Leave it to the banking corporations to once again go after the small business's bottom line. How can they keep getting away with this? "Government" needs to step in and make some changes. Xenex management, feel free to contact me regarding any corrections you can provide for my injustices.
