Ali Baba
London,#2
Thu, September 17, 2009
Having read the reports on this website, I contacted XLN today and spoke with Steven (not Steven Punn); he mentioned the job is direct sales (face-to-face) and said the company had problems with their previous structure, which is why they have re-structured their programme. Steven was straight-forward with his answers and understood my concerns about the academy.
I did not discuss information about Steven Pun (found through these reports and searching on Google) because my main was to discuss my concerns and not to bad-mouth.
ToryTory
London,#3
Thu, September 17, 2009
Christian, you know it continues to happen and have done nothing about.
Christian Nellemann
London,#4
Thu, September 10, 2009
It has been brought to my attention that some people may have been unfairly treated by some of our field sales franchisees.
If this is true then this is completely unacceptable to me and to XLN.
I want to make it clear that inappropriate people management has never been tolerated within XLN and never will be tolerated. I also want you to know that we have reviewed our field sales operation and have completely restructured it, so that we are now only using experienced people orientated trainers and managers, recruiting only experienced field sales staff and reengineering the recruitment, training and sales processes so that the whole team can feel informed and fairly valued.
We appreciate very much the feedback we have received from people who feel they have not been properly treated by the old training process.
As a responsible company we treasure our staffs that are the backbone of our organisation. We would never do anything to disadvantage them.
I would like to make it clear that my door is always open to anyone who has any concerns about XLN and if anyone has any specific complaints about how they have been treated then please feel free to contact me in writing at XLN Telecom Ltd, The Brewery Building, 69, Bondway, London SW8 1SQ or by email [email protected]
I especially want to hear if someone feels they have not been properly paid for the work they have carried out. If this is the case then I will personally make sure this situation is rectified.
XLN is a very successful company which has grown hugely over recent years because of the efforts of its staff who are properly and promptly rewarded.
XLN has an excellent reputation in the telecoms business, a reputation which has been hard earned and a reputation that XLN is determined to keep.
Very truly yours,
Christian Nellemann
Founder and Group CEO