This company works Fairs Malls Home shows bridal shows. We bought ours at the Fair in October. 2018 from two girls. They were selling them for 99. Bucks. I heard them give say 40 to vendors. So I asked if we can pay the vendor price too they said yes. We used it the same day we bought it. Water everywhere and it didn't Iron!! Wow false advertising false product. We went back for a refund with receipt they kept our receipt and No Refund. Terrible product they should never be booked in anything if there's no guarantee on product. And no refund. They know the product doesn't work and they are selling it. Bad customer service bad product. The girl should be fired for bad customer service.