- Report: #1399727
Complaint Review: XTD USA Aka aimcoclutch on ebay - Nationwide
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XTD USA Aka aimcoclutch on ebay
Nationwide, USA
Phone:
323-731-6204
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XTD USA Aka aimcoclutch on ebay Aimco clutch on ebay Beware of buying your automotive clutch from aimcoclutch on Ebay. Their XTD racing clutches are advertised and sold with a 12 month/12,000 mile warranty, but when confronted with a claim for defective workmanship, they ignore it Los Angeles Nationwide
Report Attachments
"Beware of buying your automotive clutch from aimcoclutch on Ebay. Their XTD racing clutches are advertised and sold with a 12 month/12,000 mile warranty, but when confronted with a claim for defective workmanship, they ignore it. When pressed, they will tell you that your specific vehicle's clutch warranty is no longer honored by the manufacturer, although you will find the warranty continues to be advertised with their product. They refuse any claim forms and will not send any written warranty claim instructions. Apparently, Jim Kun Song is the owner of this company, and he states that he is the manufacturer AND distributor of the XTD clutches, and can decide whether or not to honor a claim. He was also very rude by phone and email when I contacted his company. He uses emotional tactics and insults your mechanical knowledge and driving ability. He states that he has many satisfied customers and never has any warranty claims on his product." This is exactly what another customer put and it is totally correct.
XTD USA Aka aimcoclutch on ebay Aimco clutch on ebay Beware of buying your automotive clutch from aimcoclutch on Ebay. Their XTD racing clutches are advertised and sold with a 12 month/12,000 mile warranty, but when confronted with a claim for defective workmanship, they ignore it. When pressed, they will tell you that your specific vehicle's clutch warranty is no longer honored by the manufacturer, although you will find the warranty continues to be advertised with their product. They refuse any claim forms and will not send any written warranty claim instructions. Apparently, Jim Kun Song is the owner of this company, and he states that he is the manufacturer AND distributor of the XTD clutches, and can decide whether or not to honor a claim. He was also very rude by phone and email when I contacted his company. He uses emotional tactics and insults your mechanical knowledge and driving ability. He states that he has many satisfied customers and never has any warranty claims on his product. Los Angeles Nationwide
