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  • Report:  #1170639

Complaint Review: y buy - Nationwide

Reported By:
des1888 - salem, Oregon,
Submitted:
Updated:

y buy
Nationwide, USA
Phone:
18777612976
Web:
N/A
Tell us has your experience with this business or person been good? What's this?

these people are unbelieveable this day in age. they are modern day theives they wear suites and ties and i ran by people who laugh and hang  up on you think of you as a joke . my cell phone i bought my phone threw a cell phone company i have  been with for years  so say no to ybuy at your cricket stores that says  they  will help you out at  great deal . so here their deal you buy your phone for  a set "deal" you pay  off so many months and it all to your convience and in said  months is paid . well i payed in full as of july 2014 on aug 5 2014 they went into my bank account took out a full months payment $147  and sents i was in the negative but am good to my bank they paid it in full and charged me $31 so i now owe my bank $178 and i payed for something in full that was already payed for in full . so where my money went and why ? to me it stealing but to them a misunderstanding . so i called the company guess what they didnt know who where when or  why they gave me the worest custmer service i ever resecived they laughed at me hung up on me i talk to all different managers and supervisorse they all laughted at me hung up and  continued to not understand they finally got it when for the 3 fax i sent of my bank statement and other documention i had gathered .they claimed they sent a check today for the $31 but not the $147 . so i ask why? where the rest of my money the man rick contiuned to laugh how unprofessional and the "research place " will get back to me tomorrow . so i got online am not the first or last  person this will happen too again . so i also called cricket they want to help we will see i wont stop because it cruel and rude and i work to hard for my money to be taken from for something i didnt owe was comletely payed off. modern day  crock with a suite and tie and a company logo but yet they get away and everyone else  go to jail or prison  . tell me how that works or is right



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