- Report: #605364
Complaint Review: Yamaha Suzuki of Texas - Hurst Texas
Reported By:
bikerman -
Bedford, Texas, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Yamaha Suzuki of Texas
Hwy 10, Hurst, Tx Hurst, Texas, United States of America
Phone:
817-285-9999
Web:
Categories:
Business Rating:
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Yamaha Suzuki of Texas Lies, Poor Service, Theft! Hurst, Texas
I bought my motorcycle from them 1 1/2 years ago and they seemed ok...I had an accident 1 1/2 months ago and called their service shop to see if they could get me in right away because my bike is my only source of transportation, which I explained to them. The manager (Kane) promised me they could! Long story short, and because of severe incompetence, something that should have taken about a week to fix, took 4 weeks and 2 days....let me remind you that my bike is my only transportation! To top it all off, they took one of my blinker lights out, on a side of the bike that wasn't even to be worked on, probably as a slap in the face for all of my phone calls checking on the bike! I realized it a couple of days later...called up there, got another manager to promise they had the part and would give it to me the next day. When I got there, no one knew who I was, didn't know anything about it, and they didn't have a blinker light in the whole dealership to give me!!! WOW, so not only did they steal from me, screw me around on repairs and lie about multiple things, they like wasting my time too!!! Stay away from that dealership at all costs, there are plenty out there that will jump through hoops for your business, I Promise!
