On January 8, 2016 I was on my computer and this flashing sign appeared in large letters stating that I needed to call this phone number immediately - that there was a problem with my computer. I kept trying to close it out but nothing happened. I finally called the number and they stated someone was hacking into my computer and that they could provide me with protection for a small fee of $249.99 and this was technical support for a lifetime.
We not knowing what to do or time to research it, I did it. They called me back a few days later and everything seemed to be ok. No further problems. Today 5/12/17 I get a Restricted call on my phone (foreign speaking person) stating the company is going out of business and they had to issue me a refund.
The only way to do this was to give them my bankcard # and information or checking account information. I stated that all they had to do was cut me a check. They said no they could not, only checks of $1000.00 could be issued from their company.
They were so insistent that I give them this information and were really getting mad at me but I would not give it up. I asked for the manager but he was of no help. Finally I hung up without giving them information. During the conversation they gave me a # to put in my computer so they could remote into my computer.
I feel very afraid that they can get into my personal information and now that I pissed them off, it is very scary. I do not want this to happen to someone else.
Sue
Montgomery, Pennsylvania