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  • Report:  #1058069

Complaint Review: Yelp Autopost - Ashley Furniture San Diego - Georgia Mills San Diego - Southwestern Furniture of Wisconsin LLC - Michael Jedlowski Arizona - Judy Rosario Arizona - San Diego California

Reported By:
Consumer Advocate - san diego, California,
Submitted:
Updated:

Yelp Autopost - Ashley Furniture San Diego - Georgia Mills San Diego - Southwestern Furniture of Wisconsin LLC - Michael Jedlowski Arizona - Judy Rosario Arizona
7310 Miramar Rd San Diego, 92126 California, USA
Web:
ashleyfurniturehomestore.com
Tell us has your experience with this business or person been good? What's this?

I had just moved here in October 2012. The first thing I needed was a mattress and box spring. The bed frame could come later. I'm used to having double pillow top mattresses because they last longer. The last one I had lasted 13 years. Well the salesman was a smooth talker and convinced me that the Simmons Beauty Rest Ultra Plush would be ideal for me. I asked him about the mattress dipping, since it was not a double pillow top. He promised me it would not dip. 5 months later and it is dipping. They sent an Ashley Furniture technician out to look at it. So my mattress has a 10 or 20 year warranty. He puts a ruler on the mattress and tells me it's not dipping enough. Apparently it needs to dip 2 full inches before they will do anything about it. So I said to him, you mean to tell me that I have to have awful sleep and wait until it dips 2 inches before you will replace it? He basically said yes. I will never buy a non double pillow top mattress again! I will also never shop at any Ashley Furniture again.



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