- Report: #1428786
Complaint Review: YELP - San Francisco California
Reported By:
Al -
New Orleans, Louisiana, United States
Submitted:
Updated:
-
Author Confirmed
Why?
YELP
140 New Montgomery St San Francisco, 94105 California, United States
Phone:
(877) 767-9357
Web:
yelp.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
YELP YELP FOR BUSINESS OWNERS YELP ADVERTISING FOR BUSINESS OWNERS ADVERTISING FOR BUSINESS OWNERS ADVERTISING Yelp's "Free $300 Advertising" coupon charged me $1,000 without my consent. San Francisco California
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Yelp sent me a coupon for $300 in advertising, and it was a complete nightmare.
After a certain amount of clicks, I ran out of ad credit, so I logged into the website and paid my $40 balance and cancelled the service.
Well, a month later I received a bill for $980. I guess I only cancelled half of the service, and there was still some kind of "enhanced listing" upgrade. Whatever it's called, they kept billing me without me knowing.I called customer service several times but they blindly defended their employer citing that I didn't read the "fine print". There were impossible and infurating to deal with. I ended up calling my credit card company and charging them back.
The worst part is that the ads were innefective and you can't control who they target or when and where. The icing on the cake is that they didn't even give me the full $300. Look at the billing statement below, they only credited me $145.
1 Updates & Rebuttals
Consumer
Tampa,Florida,
United States
Have a suggestion for you if you want really sweet advertising
#2UPDATE EX-employee responds
Mon, February 12, 2018
I have an idea for you I don’t know what kind of business you run but you might want to contact Rip Off Report and asked to speak to their reputation consultant he has some very unique skills of giving you great marketing on over 2.2 million pages on the Internet Just ask to get in contact with Their consumer advocate the editor knows who I’m talking about. He does a lot of work for Rip Off Report and kids real good results
